Deutschsprachige Kundenservice in Griechenland (m/w/d) für Mercedes-Benz

TN Germany; Offenbach am Main; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

Join a dynamic team as a Customer Expert for a prestigious automobile brand, where your passion for cars and commitment to customer service will shine. In this role, you will engage with customers in German and English, ensuring a seamless experience while representing a globally recognized name. Enjoy competitive benefits, including relocation support, extra salaries, and health care perks, all within a supportive and diverse workplace. This is your chance to enhance your skills and career in a thriving multinational environment.

Leistungen

Complete relocation support

Competitive monthly salary + 2 extra salaries

Refer-A-Friend bonuses

Health care benefits

Fully remunerated training

Career path opportunities

Special events and community initiatives

Free online Greek language courses

State-of-the-art working environment

Qualifikationen

• Fluent in German and very good in English.
• 6 months of experience in customer support is preferred.

Aufgaben

• Act as the primary contact for customer requests.
• Provide expert advice on car-related inquiries.
• Resolve customer issues professionally and promptly.

Kenntnisse

Fluency in German

Communication skills

Problem-solving mentality

Tech savviness

Fluency in English

Jobbeschreibung

Social network you want to login/join with:

Client:

Teleperformance

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

426d8bc83ff6

Job Views:

1

Posted:

30.04.2025

Expiry Date:

14.06.2025

Job Description:

If you are an avid auto enthusiast, join our Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands.

We are looking for German-speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Your responsibilities:

• Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands.
• Utilize phone calls, emails, and chats to provide a seamless customer experience.
• Respond to inquiries about products and services, offering expert advice on a range of car-related matters.
• Resolve issues as they arise – addressing customers’ concerns professionally and promptly.
• Turn every customer into a happy customer!

What you will bring:

• Fluency in German.
• Very good use of English – both written and spoken.
• A profound passion for cars is a big plus.
• Work experience as a customer support/customer care representative for at least 6 months is preferred.
• Highly developed communication skills.
• A genuine problem-solving mentality and a deep sense of ownership.
• Tech savviness and learning agility.

What we offer:

• Complete relocation support (we will cover all costs from your departure until you are ready to rent your first home in Greece).
• Competitive monthly salary + 2 extra salaries per year.
• Refer-A-Friend: Bring your friends and receive bonuses!
• Health care benefits and numerous discounts.
• Fully remunerated training by certified instructors.
• A career path within a company of over 11,500 employees.
• Special events and community & social responsibility initiatives.
• Free online Greek language courses.
• State-of-the-art premises providing a great working environment with relaxing break areas.
• The opportunity to work for a Great Place to Work-Certified Company.

Moreover, this is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. The company fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

Find out more

Would you like to see more German speaking jobs options?