Deutschsprachige Kundenservice in Griechenland (m/w/d) für Mercedes-Benz

TN Germany; Koblenz; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

Ein etabliertes Unternehmen sucht leidenschaftliche Autoenthusiasten, die als Kundenexperten für eine der angesehensten Automarken tätig werden möchten. Diese spannende Rolle bietet die Möglichkeit, in einem multikulturellen Umfeld zu arbeiten und Ihre Kommunikationsfähigkeiten zu verbessern, während Sie erstklassigen Kundenservice bieten. Mit umfassender Unterstützung bei der Umsiedlung und einem wettbewerbsfähigen Gehalt, einschließlich zusätzlicher Gehälter, ist dies eine großartige Gelegenheit, Ihre Karriere voranzutreiben und wertvolle Erfahrungen zu sammeln. Werden Sie Teil eines Unternehmens, das Vielfalt fördert und Chancengleichheit für alle bietet.

Leistungen

Umzugshilfe

Wettbewerbsfähiges Gehalt

Gesundheitsleistungen

Vollständig vergütete Schulung

Freie Online-Griechischkurse

Karriereweg innerhalb des Unternehmens

Sonderveranstaltungen

Soziale Verantwortung

Entspannungsbereiche im Büro

Freundschaftswerbung

Qualifikationen

• Mindestens 6 Monate Erfahrung im Kundenservice.
• Hervorragende Kommunikationsfähigkeiten in Deutsch und Englisch.

Aufgaben

• Hauptansprechpartner für Kundenanfragen sein.
• Probleme professionell und zeitnah lösen.

Kenntnisse

Fließendes Deutsch

Gute Englischkenntnisse

Kommunikationsfähigkeiten

Problemlösungsmentalität

Technisches Verständnis

Jobbeschreibung

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Client:

Teleperformance

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

be2f8677577e

Job Views:

1

Posted:

25.04.2025

Expiry Date:

09.06.2025

Job Description:

If you are an avid auto enthusiast, join our Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands.

We are looking for German speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Your responsibilities:

• Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands.
• Utilize phone calls, e-mails and chats in order to provide a seamless customer experience.
• Respond to inquiries about products and services, offering expert advice on a range of car-related matters.
• Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner.
• Turn every customer into a happy customer!

What you will bring:

• Fluency in German.
• Very good use of English – both in written and spoken language.
• A profound passion for cars is a big plus.
• Work experience as a customer support/customer care representative for at least 6 months will be preferred.
• Highly developed communication skills.
• A genuine problem-solving mentality and a deep sense of ownership.
• Tech savviness and learning agility.

What we offer:

• Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece).
• Competitive monthly salary + 2 extra salaries per year.
• Refer-A-Friend: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts.
• Fully remunerated training by certified instructors.
• A career path within a company of more than 11,500 employees.
• Special events as well as community & social responsibility initiatives.
• Free online Greek language courses.
• State of the art premises, providing a great working environment with relaxing break areas.
• The opportunity to work for a Great Place to Work-Certified Company.

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Find out more

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