Deutschsprachige Kundenservice in Griechenland (m/w/d) für Mercedes-Benz

TN Germany; Herne; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

Join a dynamic team representing one of the world's most esteemed car brands! This role offers a unique opportunity to enhance your customer service skills while working in a vibrant environment. As a key point of contact for customer inquiries, you'll provide expert advice and resolve issues, ensuring every customer has a great experience. With competitive salaries, relocation support, and a path for career advancement, this position is ideal for auto enthusiasts who thrive in a fast-paced setting. Embrace the chance to grow your professional network and enrich your CV while working for a multinational company that values diversity and equal opportunities.

Leistungen

Relocation support

Competitive salary

Health care benefits

Free online Greek language courses

Fully remunerated training

Special events and community initiatives

Qualifikationen

• Fluency in German and good command of English required.
• 6 months of customer support experience preferred.

Aufgaben

• Act as the primary contact for customer requests.
• Provide expert advice on car-related inquiries.
• Resolve customer issues professionally and promptly.

Kenntnisse

Fluent in German

Good command of English

Communication skills

Problem-solving mentality

Tech savviness

Jobbeschreibung

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Client:

Teleperformance

Location:

Herne, Germany

Job Category:

Other

EU work permit required:

Yes

Job Reference:

db615a40c972

Job Views:

2

Posted:

06.05.2025

Expiry Date:

20.06.2025

Job Description:

If you are an avid auto enthusiast, join our Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands.

We are looking for German-speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Your responsibilities:

• Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands.
• Utilize phone calls, e-mails, and chats to provide a seamless customer experience.
• Respond to inquiries about products and services, offering expert advice on a range of car-related matters.
• Resolve issues as they arise – addressing customers’ concerns professionally and promptly.
• Turn every customer into a happy customer!

What you will bring:

• Fluency in German.
• Very good command of English – both written and spoken.
• A profound passion for cars is a big plus.
• Work experience as a customer support/customer care representative for at least 6 months (preferred).
• Highly developed communication skills.
• A genuine problem-solving mentality and a deep sense of ownership.
• Tech savviness and learning agility.

What we offer:

• Complete relocation support (we will cover all costs from your departure to Greece until you are ready to rent your first home).
• Competitive monthly salary + 2 extra salaries per year.
• Refer-A-Friend: Bring your friends and receive great bonuses!
• Health care benefits and numerous discounts.
• Fully remunerated training by certified instructors.
• A career path within a company of more than 11,500 employees.
• Special events and community & social responsibility initiatives.
• Free online Greek language courses.
• State-of-the-art premises providing a great working environment with relaxing break areas.
• The opportunity to work for a Great Place to Work-Certified Company.

Moreover, this is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. The company fosters diversity and offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

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