Deutschsprachige Kundenservice in Griechenland (m/w/d) für Mercedes-Benz

TN Germany; Hamburg; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

Join a leading multinational company as a Customer Expert for a renowned automobile brand. This role offers a unique opportunity to work in Greece, providing top-notch customer service and support. You will be the first point of contact for customers, assisting them with inquiries and ensuring a seamless experience. Enjoy comprehensive relocation support, competitive salary, and bonuses, along with a career path in a diverse and inclusive environment. This position is perfect for auto enthusiasts looking to advance their careers while representing a prestigious brand.

Leistungen

Relocation support

Competitive salary

Health care benefits

Fully remunerated training

Free online Greek language courses

Special events

Community initiatives

Great working environment

Qualifikationen

• Fluency in German and good English is essential.
• Experience in customer support for at least 6 months preferred.

Aufgaben

• Be the primary point of contact for customer requests.
• Utilize various communication methods to assist customers.
• Resolve customer issues professionally and promptly.

Kenntnisse

Fluent in German

Very good command of English

Communication skills

Problem-solving mentality

Tech savviness

Jobbeschreibung

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Client:

Teleperformance

Location:

Hamburg, Germany

Job Category:

Other

EU work permit required:

Yes

Job Reference:

298477857db0

Job Views:

2

Posted:

27.04.2025

Expiry Date:

11.06.2025

Job Description:

If you are an avid auto enthusiast, join our Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands.

We are looking for German-speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience, building your professional network, improving your communication skills, and enriching your CV with notable work experience.

Your responsibilities:

• Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands.
• Utilize phone calls, emails, and chats to provide a seamless customer experience.
• Respond to inquiries about products and services, offering expert advice on a range of car-related matters.
• Resolve issues as they arise – addressing customers’ concerns professionally and promptly.
• Turn every customer into a happy customer!

What you will bring:

• Fluency in German.
• Very good command of English – both written and spoken.
• A profound passion for cars is a big plus.
• Work experience as a customer support/customer care representative for at least 6 months preferred.
• Highly developed communication skills.
• A genuine problem-solving mentality and a deep sense of ownership.
• Tech savviness and learning agility.

What we offer:

• Complete relocation support (we cover all costs from your departure to Greece until you are ready to rent your first home).
• Competitive monthly salary + 2 extra salaries per year.
• Refer-A-Friend: Bring your friends and receive bonuses!
• Health care benefits and numerous discounts.
• Fully remunerated training by certified instructors.
• A career path within a company of over 11,500 employees.
• Special events and community & social responsibility initiatives.
• Free online Greek language courses.
• State-of-the-art premises providing a great working environment with relaxing break areas.
• The opportunity to work for a Great Place to Work-Certified Company.

Moreover, this is a great opportunity to advance your career and work for a multinational company, gaining strong experience and skills while representing one of the biggest brands worldwide. The company fosters diversity and offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

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