Deutschsprachige Kundenservice in Griechenland (m/w/d) für Mercedes-Benz

TN Germany; Erlangen; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

Join a dynamic team as a Customer Support Representative for a renowned automobile brand. This role offers the chance to enhance your communication skills while providing exceptional customer service. You'll be the go-to person for customer inquiries, ensuring a seamless experience. With competitive benefits, relocation support, and a vibrant work environment, this position is perfect for auto enthusiasts looking to advance their careers in a multinational company. Embrace diversity and equal opportunities while representing a top-tier brand in the automotive industry.

Leistungen

Relocation support

Competitive salary

Refer-A-Friend bonuses

Health care benefits

Fully remunerated training

Career path opportunities

Community initiatives

Free Greek language courses

Great working environment

Diversity and equal opportunities

Qualifikationen

• Fluency in German and good English skills required.
• 6 months experience in customer support preferred.

Aufgaben

• Be the primary point of contact for customer requests.
• Utilize phone calls, e-mails, and chats for customer support.
• Resolve customer issues professionally and timely.

Kenntnisse

Fluency in German

Very good use of English

Communication skills

Problem-solving mentality

Tech savviness

Jobbeschreibung

Social network you want to login/join with:

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Client:

Teleperformance

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

46ac30eab4ca

Job Views:

1

Posted:

01.05.2025

Expiry Date:

15.06.2025

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Job Description:

If you are an avid auto enthusiast, join our Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands

We are looking for German speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Your responsibilities:

• Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
• Utilize phone calls, e-mails and chats to provide a seamless customer experience
• Respond to inquiries about products and services, offering expert advice on a range of car-related matters
• Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
• Turn every customer into a happy customer!

What you will bring:

• Fluency in German
• Very good use of English – both in written and spoken language
• A profound passion for cars is a big plus
• Work experience as a customer support/customer care representative for at least 6 months will be preferred
• Highly developed communication skills
• A genuine problem-solving mentality and a deep sense of ownership
• Tech savviness and learning agility

What we offer:

• Complete relocation support (we will cover all the costs from the moment you leave your house until you are ready to rent your first home in Greece)
• Competitive monthly salary + 2 extra salaries per year
• Refer-A-Friend: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Fully remunerated training by certified instructors
• A career path within a company of more than 11,500 employees
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• The opportunity to work for a Great Place to Work-Certified Company

Moreover, this is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills, while representing one of the biggest brands worldwide. You will also be part of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

Find out more

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