Deutschsprachige Kundenservice in Griechenland (m/w/d) für Mercedes-Benz

TN Germany; Düren; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

An established industry player is seeking passionate individuals to join their customer support team for a prestigious automobile brand. This role offers a unique opportunity to work in Greece, providing top-notch customer service while representing a leading name in the automotive industry. Candidates will benefit from comprehensive relocation support, a competitive salary with bonuses, and a chance to enhance their professional skills in a dynamic environment. Join a diverse team dedicated to excellence and make a meaningful impact in the world of customer service.

Leistungen

Complete relocation support

Competitive salary + 2 extra salaries per year

Refer-A-Friend bonuses

Health care benefits

Fully remunerated training

Career path opportunities

Special events and community initiatives

Free Greek language courses

State of the art premises

Great Place to Work certification

Qualifikationen

• Fluency in German and good English skills required.
• Experience in customer support preferred.

Aufgaben

• Be the primary point of contact for customer requests.
• Utilize phone calls, e-mails, and chats for customer support.
• Resolve issues and ensure customer satisfaction.

Kenntnisse

Fluency in German

Very good use of English

Communication skills

Problem-solving mentality

Tech savviness

Jobbeschreibung

Social network you want to login/join with:

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Client:

Teleperformance

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

9e79273cc3a3

Job Views:

2

Posted:

06.05.2025

Expiry Date:

20.06.2025

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Job Description:

If you are an avid auto enthusiast, join our Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands

We are looking for German speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Your responsibilities:

• Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
• Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
• Respond to inquiries about products and services, offering expert advice on a range of car-related matters
• Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
• Turn every customer into a happy customer!

What you will bring:

• Fluency in German
• Very good use of English – both in written and spoken language
• A profound passion for cars is a big plus
• Work experience as a customer support/customer care representative for at least 6 months will be preferred
• Highly developed communication skills
• A genuine problem-solving mentality and a deep sense of ownership
• Tech savviness and learning agility

What we offer:

• Completerelocation support(we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)
• Competitive monthly salary+2 extra salaries per year
• Refer-A-Friend: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Fully remunerated training by certified instructors
• A career path within a company of more than 11.500 employees
• Special eventsas well ascommunity & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• The opportunity to work for aGreat Place to Work-Certified Company

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offeringequal opportunitiesto all, regardless of gender, ethnicity, religion, culture or age.

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