Deutschsprachige Kundenservice in Griechenland (m/w/d) für Mercedes-Benz

TN Germany; Bergisch Gladbach; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

Join a dynamic team representing a leading automobile brand in a role that offers the chance to enhance your customer service skills while working in a vibrant environment. This position is perfect for auto enthusiasts who are eager to engage with customers and ensure their satisfaction. With comprehensive relocation support and a competitive salary structure, this opportunity not only allows you to grow professionally but also provides a chance to immerse yourself in a new culture. Enjoy a supportive workplace that values diversity and fosters career advancement, making it an ideal choice for ambitious individuals.

Leistungen

Relocation Support

Competitive Salary

Health Care Benefits

Free Greek Language Courses

Fully Remunerated Training

Bonuses for Referrals

Community Initiatives

Great Working Environment

Career Advancement Opportunities

Special Events

Qualifikationen

• Fluency in German and good command of English required.
• 6 months of customer support experience preferred.

Aufgaben

• Be the primary point of contact for customer requests.
• Utilize phone, email, and chat to provide customer support.
• Resolve customer issues in a timely manner.

Kenntnisse

Fluency in German

Communication Skills

Problem-Solving Mentality

Customer Support Experience

Tech Savviness

Fluency in English

Jobbeschreibung

Social network you want to login/join with:

Client:

Teleperformance

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

bda8c5969416

Job Views:

1

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

If you are an avid auto enthusiast, join our Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands.

We are looking for German-speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Your responsibilities:

• Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands.
• Utilize phone calls, emails, and chats to provide a seamless customer experience.
• Respond to inquiries about products and services, offering expert advice on a range of car-related matters.
• Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner.
• Turn every customer into a happy customer!

What you will bring:

• Fluency in German.
• Very good command of English – both written and spoken.
• A profound passion for cars is a big plus.
• Work experience as a customer support/customer care representative for at least 6 months is preferred.
• Highly developed communication skills.
• A genuine problem-solving mentality and a deep sense of ownership.
• Tech savviness and learning agility.

What we offer:

• Complete relocation support (we will cover all costs from your departure to Greece until you rent your first home).
• Competitive monthly salary + 2 extra salaries per year.
• Refer-A-Friend: Bring your friends and receive bonuses!
• Health care benefits and numerous discounts.
• Fully remunerated training by certified instructors.
• A career path within a company of over 11,500 employees.
• Special events and community & social responsibility initiatives.
• Free online Greek language courses.
• State-of-the-art premises providing a great working environment with relaxing break areas.
• The opportunity to work for a Great Place to Work-Certified Company.

Moreover, this is a great opportunity to advance your career and work for a multinational company, gaining valuable experience and skills while representing one of the biggest brands worldwide. The company fosters diversity and offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

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