Deutschsprachige Kundenservice in Griechenland (m / w / d) für Canon

Teleperformance; Wiesbaden; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

Teleperformance is looking for German-speaking customer support specialists to assist with Canon imaging products. You will receive comprehensive training, relocation support to Greece, and opportunities for professional growth. Join a diverse team that prioritizes a positive customer experience.

Leistungen

Full relocation support

Competitive salary plus bonuses

Healthcare benefits

Free online Greek language courses

Training from certified instructors

Modern working environment

Qualifikationen

• Fluent in German and good communication skills in English.
• Empathetic personality with excellent communication skills.
• Willingness to learn and absorb knowledge.

Aufgaben

• Communicate with customers via phone, chat, and email.
• Respond to customer inquiries and troubleshoot technical issues.
• Build and maintain strong professional relationships.

Kenntnisse

Communication

Tech-savviness

Problem-solving

Jobbeschreibung

Are you fluent in German and familiar with digital cameras, printers & photocopiers? Join our Canon Customer Experts team!

Would you like to gain in-depth experience in photography and imaging? TP in Greece collaborates with Canon, a leader in professional and consumer imaging equipment and information systems, and offers job opportunities for technology enthusiasts to provide customer support for printers, photocopiers, digital cameras, and other imaging products to German-speaking customers.

We provide successful candidates with comprehensive training on the company’s products, along with guidance on troubleshooting and technical solutions.

What you will do :

Responsibilities vary depending on the team you join:

• Communicate with customers via phone, chat, and email
• Track and follow up on cases to ensure they are closed efficiently and promptly
• Build and maintain strong, professional relationships with all partners, showing empathy at all times
• Work towards achieving targets set by the client’s statement of work and internal goals
• Respond to customer inquiries and troubleshoot or escalate technical issues
• Follow standard diagnostic procedures, focusing on handling frequently asked questions effectively
• Strive to turn every customer interaction into a positive experience
• Exchange ideas and solutions with colleagues

What you will bring :

• Strong written and verbal skills in German
• Good communication skills in English
• Tech-savviness
• Creative problem-solving and out-of-the-box thinking
• An empathetic personality with excellent communication skills
• A positive, adventurous attitude
• A willingness to learn and absorb knowledge and experience

What we offer :

• Full support for your relocation to Greece, including flight expenses, hotel accommodation, and assistance with house searching (all at no cost to you)
• Competitive monthly salary plus two additional salaries per year
• Referral program: Bring a friend and earn up to €3,500 depending on the language
• Healthcare benefits and various discounts
• Full training by certified instructors
• Opportunities for professional growth and development
• Participation in special events, community, and social responsibility initiatives
• Free online Greek language courses
• Modern premises with a comfortable working environment and relaxation areas
• Work for a Great Place to Work-Certified company that values diversity and offers equal opportunities regardless of gender, ethnicity, religion, culture, or age

This role offers a great chance to advance your career, gain valuable experience, and work with a global brand. Join a company committed to diversity and equal opportunity for all.

Find out more

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