Deutschsprachige Kundenservice in Griechenland (m / w / d) für Canon

Teleperformance; Villingen-Schwenningen; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

Join a forward-thinking company as a Canon Customer Expert, where you will provide exceptional support for digital cameras, printers, and photocopiers. This role offers a unique opportunity to immerse yourself in the world of photography and imaging while working with a globally recognized brand. You'll receive comprehensive training, competitive compensation, and relocation support to Greece. Embrace a culture that values diversity, professional growth, and community involvement, making every customer interaction a positive experience. If you're passionate about technology and eager to learn, this is the perfect opportunity for you.

Leistungen

Relocation support

Competitive salary

Health care benefits

Referral program

Free Greek language courses

Professional growth opportunities

Modern working environment

Participation in social initiatives

Qualifikationen

• Fluent in German and good English communication skills.
• Tech-savvy with a solution-oriented mindset.

Aufgaben

• Communicate with customers via phone, chat, and email.
• Troubleshoot technical issues and provide solutions.

Kenntnisse

German language proficiency

English communication skills

Tech-savviness

Problem-solving skills

Empathy

Adaptability

Jobbeschreibung

Are you fluent in German and familiar with digital cameras, printers & photocopiers? Join our Canon Customer Experts team!

Would you like to gain in-depth experience in the world of photography and imaging? TP in Greece collaborates with Canon, a leader in professional and consumer imaging equipment and information systems. We proudly offer job opportunities for technology enthusiasts to provide customer support for printers, photocopiers, digital cameras, and other imaging products to German-speaking customers.

We provide successful candidates with comprehensive training on the company’s products, as well as guidance on troubleshooting and technical solutions.

What you will do :

Depending on the team you join, responsibilities may vary:

1. Communicate with customers via phone, chat, and email
2. Track and follow cases to ensure they are closed efficiently and promptly
3. Build and maintain strong, professional relationships with all partners, demonstrating empathy at all times
4. Work towards achieving targets set out by the client statement of work and internal goals
5. Respond to customer inquiries and troubleshoot or escalate technical issues as needed
6. Follow standard diagnostic procedures, focusing on handling frequently asked questions effectively
7. Strive to turn every customer interaction into a positive experience
8. Exchange ideas and solutions with colleagues

What you will bring :

1. Strong written and verbal skills in German
2. Good communication skills in English
3. Tech-savviness
4. Solution-oriented, out-of-the-box thinking
5. An empathetic personality with excellent communication skills
6. A positive, adventurous attitude
7. A willingness to learn and absorb new knowledge and experiences

What we offer :

1. Complete support for your relocation to Greece, including flight tickets, hotel accommodation, and assistance with house searching (all at no cost to you)
2. Competitive monthly salary plus two additional salaries per year
3. Referral program: Bring a friend and earn up to €3,500 depending on the language
4. Health care benefits and various discounts
5. Full training provided by certified instructors
6. Opportunities for professional growth and development
7. Participation in special events, community, and social responsibility initiatives
8. Free online Greek language courses
9. Modern premises with a comfortable working environment and relaxation areas
10. Work for a Great Place to Work-Certified company that values diversity and offers equal opportunities regardless of gender, ethnicity, religion, culture, or age

This is a fantastic opportunity to advance your career, gain valuable experience, and work for a global brand. Join a company that promotes diversity and equal opportunity for all.

Find out more

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