Deutschsprachige Kundenservice in Griechenland (m/w/d) für Canon

TN Germany; Regensburg; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

Join a forward-thinking company as a Canon Customer Expert, where you'll provide exceptional support for imaging products to German-speaking customers. This role offers comprehensive training and a chance to advance your career in a dynamic environment. Enjoy competitive salaries, relocation support, and opportunities for professional growth while working for a Great Place to Work-Certified company that values diversity and equal opportunities. Embrace this exciting opportunity to make every customer interaction a positive experience!

Leistungen

Relocation Support

Competitive Salary

Referral Program

Health Care Benefits

Full Training

Professional Growth Opportunities

Company Events

Free Greek Language Courses

Modern Work Environment

Qualifikationen

• Fluent in German with good English communication skills.
• Tech-savvy with a solution-oriented mindset.

Aufgaben

• Communicate with customers via phone, chat, and email.
• Troubleshoot and escalate technical issues as needed.
• Ensure customer satisfaction and maintain strong relationships.

Kenntnisse

German Language Skills

English Communication

Tech-savviness

Solution-oriented Thinking

Empathy

Jobbeschreibung

Social network you want to login/join with:

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Client:

Teleperformance

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

41ef4311737f

Job Views:

1

Posted:

30.04.2025

Expiry Date:

14.06.2025

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Job Description:

Are you fluent in German and familiar with digital cameras, printers & photocopiers? Join our Canon Customer Experts team!

Would you like to get an in-depth experience in the world of photography and imaging?TP in Greece collaborates with Canon, a leader in professional and consumer imaging equipment and information systems, and offers job opportunities for technology enthusiasts to provide customer support for printers, photocopiers, digital cameras, and other imaging products to German-speaking customers.

We provide successful candidates with comprehensive training on the company’s products, as well as guidance on troubleshooting and technical solutions.

What you will do:

Depending on the team you join, responsibilities vary:

• Communicate with customers via phone, chat, and e-mail
• Track and follow cases to ensure they are closed efficiently and promptly
• Build and maintain strong, professional relationships with all partners, showing empathy at all times
• Work towards targets set by the client and internal goals
• Address customer inquiries and troubleshoot or escalate technical issues
• Follow standard diagnostic procedures, focusing on handling common questions effectively
• Ensure customer satisfaction and turn every customer into a happy customer!
• Exchange ideas and solutions with colleagues

What you will bring:

• Strong written and verbal skills in German
• Good communication skills in English
• Tech-savviness
• Solution-oriented, out-of-the-box thinking
• An empathetic personality with excellent communication skills
• A positive, adventurous attitude
• A willingness to learn and absorb knowledge and experience

What we offer:

• Support for relocation to Greece, including flight expenses, hotel accommodation, and assistance with house searching (all at no cost)
• Competitive monthly salary + 2 additional salaries per year
• Referral Program: Bring a Friend and earn up to €3,500 depending on the language
• Health care benefits and discounts
• Full training by certified instructors
• Opportunities for professional growth and development
• Company events, community, and social responsibility initiatives
• Free online Greek language courses
• Modern premises with relaxing break areas
• Work for a Great Place to Work-Certified company that values diversity and offers equal opportunities regardless of gender, ethnicity, religion, culture, or age

This role is a great opportunity to advance your career, gain valuable experience, and work with a leading global brand. Join a company committed to diversity and equal opportunity for all.

Find out more

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