Deutschsprachige Kundenservice in Griechenland (m/w/d) für Canon

TN Germany; Neuss; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

Ein etabliertes Unternehmen sucht nach motivierten Canon-Kundenexperten, die fließend Deutsch sprechen. In dieser Rolle bieten Sie technischen Support für digitale Kameras, Drucker und Kopierer und helfen dabei, Kundenanfragen effizient zu lösen. Sie erhalten umfassende Schulungen und Unterstützung bei der Relocation nach Griechenland, einschließlich Flugtickets und Unterkunft. Diese Position bietet Ihnen die Möglichkeit, in einem multinationalen Unternehmen zu arbeiten, das Vielfalt fördert und Ihnen berufliche Entwicklungsmöglichkeiten bietet. Werden Sie Teil eines großartigen Teams und machen Sie jeden Kunden glücklich!

Leistungen

Unterstützung bei der Relocation

Wettbewerbsfähiges Gehalt + 2 zusätzliche Gehälter pro Jahr

Gesundheitsleistungen und Rabatte

Vollständige Schulung durch zertifizierte Ausbilder

Berufliche Wachstums- und Entwicklungsmöglichkeiten

Kostenlose Online-Griechischkurse

Moderne Räumlichkeiten mit Ruhezonen

Events und soziale Verantwortung

Qualifikationen

• Starke schriftliche und mündliche Fähigkeiten in Deutsch erforderlich.
• Technisches Verständnis und lösungsorientiertes Denken sind wichtig.

Aufgaben

• Kommunikation mit Kunden über Telefon, Chat und E-Mail.
• Technische Probleme analysieren und Lösungen anbieten.

Kenntnisse

Fließend Deutsch

Gute Englischkenntnisse

Technisches Verständnis

Lösungsorientiertes Denken

Empathie

Positive Einstellung

Jobbeschreibung

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Client:

Teleperformance

Location:

Neuss, Germany

Job Category:

Other

EU work permit required:

Yes

Job Reference:

eff5b78a8bf5

Job Views:

1

Posted:

25.04.2025

Expiry Date:

09.06.2025

Job Description:

Are you fluent in German and familiar with digital cameras, printers & photocopiers? Join our Canon Customer Experts team!

Would you like to get an in-depth experience in the world of photography and imaging? TP in Greece collaborates with Canon, the leader in professional and consumer imaging equipment and information systems and proudly offers job opportunities for technology enthusiasts to provide customer support for printers, photocopiers, digital cameras & other imaging products to German speaking customers.

We equip successful candidates with a complete training on the company’s products, as well as guidance on providing troubleshooting and technical solutions.

What you will do:

Depending on the team that successful candidates will join, responsibilities vary:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they are closed in an efficient and timely manner
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets
• Answer customers’ inquiries and troubleshoot or escalate technical issues that they face
• Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
• Turn every customer into a happy customer!
• Exchange ideas and solutions with your colleagues!

What you will bring:

• Strong written and verbal skills in German
• Good communication skills in English
• Tech savviness
• Solution driven out of the box thinking
• An empathetic soul with the communication skills that match
• A positive and adventurous attitude
• A sponge that is willing to soak up all the knowledge and experience we offer

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring a Friend and get up to €3.500 depending on the language
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Find out more

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