Deutschsprachige Kundenservice in Griechenland (m/w/d) für Canon

TN Germany; Mülheim an der Ruhr; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

An established industry player is seeking enthusiastic individuals to join their Canon Customer Experts team. This role offers a unique opportunity to gain in-depth experience in photography and imaging while providing exceptional customer support for printers, photocopiers, and digital cameras. With comprehensive training and a supportive environment, you will enhance your skills while working towards targets and ensuring customer satisfaction. The company promotes diversity and offers relocation assistance, competitive salaries, and opportunities for professional growth. Don't miss this chance to develop your career with a multinational organization!

Leistungen

Relocation support

Competitive salary + 2 extra salaries

Referral program

Health benefits

Full training

Professional development opportunities

Community initiatives

Free Greek language courses

Modern premises

Diversity promotion

Qualifikationen

• Fluent in German with good English skills.
• Tech-savvy with problem-solving abilities.

Aufgaben

• Communicate with customers via phone, chat, and email.
• Track and resolve customer inquiries and technical issues.
• Build and maintain professional relationships with partners.

Kenntnisse

German language proficiency

English communication skills

Tech-savviness

Problem-solving skills

Empathy

Positive attitude

Jobbeschreibung

Social network you want to login/join with:

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Client:

Teleperformance

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

825243b9f2ca

Job Views:

2

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Are you fluent in German and familiar with digital cameras, printers & photocopiers? Join our Canon Customer Experts team!

Would you like to gain in-depth experience in the world of photography and imaging? TP in Greece collaborates with Canon, a leader in professional and consumer imaging equipment and information systems. We offer job opportunities for technology enthusiasts to provide customer support for printers, photocopiers, digital cameras, and other imaging products to German-speaking customers.

We provide comprehensive training on the company's products and guidance on troubleshooting and technical solutions.

What you will do:

Responsibilities vary depending on the team you join:

• Communicate with customers via phone, chat, & email
• Track and follow cases to ensure timely resolution
• Build and maintain professional relationships with partners, showing empathy at all times
• Work towards targets set by the client and internal goals
• Answer customer inquiries and troubleshoot or escalate technical issues
• Follow diagnostic procedures, focusing on common questions
• Ensure customer satisfaction
• Share ideas and solutions with colleagues

What you will bring:

• Strong written and verbal skills in German
• Good communication skills in English
• Tech-savviness
• Problem-solving and innovative thinking
• Empathy and excellent communication skills
• Positive, adventurous attitude
• Willingness to learn and grow

What we offer:

• Support for relocation to Greece (flight tickets, hotel, house search assistance at no cost)
• Competitive salary + 2 extra salaries annually
• Referral Program: earn up to €3,500 by bringing a friend, depending on language
• Health benefits and discounts
• Full training by certified instructors
• Opportunities for professional development
• Events and community initiatives
• Free online Greek language courses
• Modern premises with relaxing areas
• Work for a Great Place to Work-Certified Company promoting diversity and equal opportunities

This is a great chance to develop your career with a multinational company, gaining valuable experience while representing a top global brand. Join a diverse organization that values equality regardless of gender, ethnicity, religion, culture, or age.

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