Deutschsprachige Kundenservice in Griechenland (m/w/d) für Canon

TN Germany; Marl; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

Join a dynamic team supporting a leader in imaging technology! This role offers you the chance to work with digital cameras, printers, and photocopiers while providing exceptional customer support. You'll receive comprehensive training and have the opportunity to develop your skills in a vibrant, multicultural environment. Enjoy competitive compensation, relocation support to Greece, and a chance to grow within a renowned multinational brand. If you're passionate about technology and eager to help customers, this position is perfect for you!

Leistungen

Relocation support

Competitive salary plus bonuses

Health benefits

Full training

Professional development opportunities

Free online Greek language courses

Company events

Modern premises

Diversity initiatives

Qualifikationen

• Fluent in German with strong communication skills.
• Tech-savvy with problem-solving abilities.

Aufgaben

• Communicating with customers via phone, chat, and email.
• Tracking and resolving customer inquiries and technical issues.

Kenntnisse

German (fluent)

English (good communication)

Tech-savviness

Creative problem-solving

Empathy

Communication abilities

Positive attitude

Willingness to learn

Jobbeschreibung

Social network you want to login/join with:

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Client:

Teleperformance

Location:

Marl, Germany

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

e7edb81ced8b

Job Views:

1

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Are you fluent in German and familiar with digital cameras, printers & photocopiers? Join our Canon Customer Experts team!

Would you like to gain in-depth experience in the world of photography and imaging? TP in Greece collaborates with Canon, a leader in professional and consumer imaging equipment and information systems, offering job opportunities for technology enthusiasts to provide customer support for printers, photocopiers, digital cameras, and other imaging products to German-speaking customers.

We provide successful candidates with comprehensive training on the company’s products, along with guidance on troubleshooting and technical solutions.

What you will do:

Depending on the team you join, responsibilities may include:

• Communicating with customers via phone, chat, and email
• Tracking and following up on cases to ensure timely resolution
• Building and maintaining professional relationships with partners, demonstrating empathy
• Working towards targets set by the client and internal goals
• Answering customer inquiries and troubleshooting or escalating technical issues
• Following standard diagnostic procedures, focusing on common questions
• Ensuring customer satisfaction
• Collaborating and exchanging ideas with colleagues

What you will bring:

• Strong written and verbal skills in German
• Good communication skills in English
• Tech-savviness
• Creative problem-solving skills
• Empathy and excellent communication abilities
• Positive, adventurous attitude
• Willingness to learn and grow

What we offer:

• Relocation support to Greece, including flights, accommodation, and house search assistance (at no cost)
• Competitive salary plus two additional salaries annually
• Referral Program: Bring a friend and earn up to €3,500 depending on the language
• Health benefits and discounts
• Full training from certified instructors
• Opportunities for professional development
• Company events, community, and social initiatives
• Free online Greek language courses
• Modern premises with relaxing break areas
• Work for a Great Place to Work-Certified Company that values diversity and offers equal opportunities regardless of gender, ethnicity, religion, culture, or age

This is a great chance to advance your career, gain valuable experience, and work for a renowned multinational brand, all within a diverse and inclusive environment.

Find out more

Interested in more German-speaking jobs? Looking for additional opportunities?