Deutschsprachige Kundenservice in Griechenland (m/w/d) für Canon

TN Germany; Hildesheim; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

Join a forward-thinking company as a Canon Customer Expert, where you will provide exceptional support for imaging products to German-speaking customers. This role offers comprehensive training, a competitive salary, and exciting bonuses, all while working in a diverse and inclusive environment. You'll develop valuable skills in photography and imaging while enjoying relocation support to Greece. If you're tech-savvy, empathetic, and eager to grow, this opportunity is perfect for you!

Leistungen

Relocation Support

Competitive Salary

Referral Program

Health Benefits

Full Training

Professional Development Opportunities

Community Events

Free Greek Language Courses

Modern Work Environment

Diversity and Inclusion Initiatives

Qualifikationen

• Fluency in German and good English skills are essential.
• Tech-savviness and creative problem-solving abilities are required.

Aufgaben

• Communicate with customers via phone, chat, and email.
• Troubleshoot and resolve technical issues for customers.
• Build and maintain professional relationships with partners.

Kenntnisse

German Communication

English Communication

Tech-savviness

Creative Problem-Solving

Empathy

Jobbeschreibung

Client:

Teleperformance

Location:

Hildesheim, Germany

Job Category:

Other

EU work permit required:

Yes

Job Reference:

917d42d300ee

Job Views:

2

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

Are you fluent in German and familiar with digital cameras, printers & photocopiers? Join our Canon Customer Experts team!

Would you like to gain in-depth experience in photography and imaging?TP in Greece collaborates with Canon, a leader in professional and consumer imaging equipment and information systems. We offer job opportunities for technology enthusiasts to provide customer support for printers, photocopiers, digital cameras, and other imaging products to German-speaking customers.

We provide comprehensive training on the company's products and guidance on troubleshooting and technical solutions.

What you will do:

Depending on the team you join, responsibilities may include:

• Communicating with customers via phone, chat, and email
• Tracking and following up on cases to ensure timely resolution
• Building and maintaining professional relationships with partners and demonstrating empathy
• Achieving targets set by the client and internal goals
• Answering customer inquiries and troubleshooting or escalating technical issues
• Following diagnostic procedures, focusing on common questions
• Ensuring customer satisfaction
• Collaborating with colleagues to exchange ideas and solutions

What you will bring:

• Strong communication skills in German
• Good English skills
• Tech-savviness
• Creative problem-solving skills
• Empathy and excellent communication skills
• Positive, adventurous attitude
• Willingness to learn and grow

What we offer:

• Support for relocation to Greece, including flights, hotel, and housing assistance at no cost
• Competitive salary plus two additional bonuses per year
• Referral Program: Earn up to €3,500 for referring friends, depending on the language
• Health benefits and discounts
• Full training by certified instructors
• Opportunities for professional development
• Community events and social initiatives
• Free online Greek language courses
• Modern premises with relaxing areas
• Work for a Great Place to Work-Certified Company that values diversity and provides equal opportunities regardless of gender, ethnicity, religion, culture, or age

This is a great chance to advance your career with a multinational company, gaining valuable skills while representing a renowned brand. Join a diverse workplace that promotes equality for all.

Find out more

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