Deutschsprachige Kundenservice in Griechenland (m/w/d) für Canon

TN Germany; Esslingen am Neckar; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

Join a dynamic team as a Customer Expert, where you'll provide exceptional support for imaging products to German-speaking customers. This role offers the chance to develop your skills in a supportive environment, with comprehensive training and opportunities for professional growth. Enjoy a competitive salary, relocation support, and a vibrant workplace culture that values diversity and community involvement. If you're ready to embark on an exciting career journey, this is the perfect opportunity for you!

Leistungen

Relocation support

Competitive salary

Referral program

Health care benefits

Full training

Professional growth opportunities

Free Greek language courses

Great working environment

Qualifikationen

• Strong written and verbal skills in German.
• Good communication skills in English.

Aufgaben

• Communicate with customers via phone, chat & email.
• Provide and maintain strong, professional relationships with partners.
• Answer customers’ inquiries and troubleshoot technical issues.

Kenntnisse

German fluency

English communication

Tech savviness

Solution-driven thinking

Empathy

Jobbeschreibung

Social network you want to login/join with:

Client:

Teleperformance

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

0168f53bb7b6

Job Views:

1

Posted:

30.04.2025

Expiry Date:

14.06.2025

Job Description:

Are you fluent in German and familiar with digital cameras, printers & photocopiers? Join our Canon Customer Experts team!

Would you like to get an in-depth experience in the world of photography and imaging?TP in Greece collaborates with Canon, the leader in professional and consumer imaging equipment and information systems, and proudly offers job opportunities for technology enthusiasts to provide customer support for printers, photocopiers, digital cameras & other imaging products to German speaking customers.

We equip successful candidates with a complete training on the company’s products, as well as guidance on providing troubleshooting and technical solutions.

What you will do:

Depending on the team that successful candidates will join, responsibilities vary:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they are closed in an efficient and timely manner
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets
• Answer customers’ inquiries and troubleshoot or escalate technical issues that they face
• Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
• Turn every customer into a happy customer!
• Exchange ideas and solutions with your colleagues!

What you will bring:

• Strong written and verbal skills in German
• Good communication skills in English
• Tech savviness
• Solution-driven out-of-the-box thinking
• An empathetic soul with communication skills that match
• A positive and adventurous attitude
• A sponge willing to soak up all the knowledge and experience we offer

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets, hotel accommodation, support with house searching - all at no cost to you -)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring a Friend and get up to €3,500 depending on the language
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State-of-the-art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age

Moreover, this is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. You will be part of a company that fosters diversity and offers equal opportunities.

Find out more

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