Deutschsprachige Kundenservice in Griechenland (m/w/d) für Canon

TN Germany; Bremerhaven; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

Ein etabliertes Unternehmen sucht motivierte Canon-Kundenexperten, die fließend Deutsch sprechen. Diese Rolle bietet die Möglichkeit, in einem multinationalen Umfeld zu arbeiten und Kunden bei technischen Anfragen zu unterstützen. Die Mitarbeiter erhalten umfassende Schulungen und Unterstützung bei der Umsiedlung nach Griechenland. Mit einem wettbewerbsfähigen Gehalt und zusätzlichen Gehältern pro Jahr ist dies eine großartige Gelegenheit, sich beruflich weiterzuentwickeln und wertvolle Erfahrungen zu sammeln. Treten Sie einem Team bei, das Vielfalt schätzt und Chancengleichheit fördert.

Leistungen

Umzugshilfe nach Griechenland

Wettbewerbsfähiges Gehalt

Gesundheitsleistungen

Vollständige Schulung

Kostenlose Online-Griechischkurse

Moderne Büros

Soziale Verantwortung

Veranstaltungen und Community-Initiativen

Qualifikationen

• Starke schriftliche und mündliche Fähigkeiten in Deutsch.
• Technisches Verständnis und lösungsorientiertes Denken sind erforderlich.

Aufgaben

• Kommunikation mit Kunden über Telefon, Chat und E-Mail.
• Technische Probleme diagnostizieren und Lösungen anbieten.

Kenntnisse

Fließende Deutschkenntnisse

Gute Englischkenntnisse

Technisches Verständnis

Lösungsorientiertes Denken

Empathie

Kommunikationsfähigkeiten

Jobbeschreibung

Social network you want to login/join with:

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Client:

Teleperformance

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

376bb7c70263

Job Views:

1

Posted:

30.04.2025

Expiry Date:

14.06.2025

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Job Description:

Are you fluent in German and familiar with digital cameras, printers & photocopiers? Join our Canon Customer Experts team!

Would you like to get an in-depth experience in the world of photography and imaging?TP in Greece collaborates with Canon, the leader in professional and consumer imaging equipment and information systems, and proudly offers job opportunities for technology enthusiasts to provide customer support for printers, photocopiers, digital cameras & other imaging products to German speaking customers.

We equip successful candidates with a complete training on the company’s products, as well as guidance on troubleshooting and technical solutions.

What you will do:

Depending on the team that successful candidates will join, responsibilities vary:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they are closed efficiently and promptly
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by the client statement of work as well as internal targets
• Answer customers’ inquiries and troubleshoot or escalate technical issues they face
• Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions effectively
• Turn every customer into a happy customer!
• Exchange ideas and solutions with your colleagues!

What you will bring:

• Strong written and verbal skills in German
• Good communication skills in English
• Tech savviness
• Solution-driven, out-of-the-box thinking
• An empathetic personality with excellent communication skills
• A positive and adventurous attitude
• A willingness to learn and soak up all the knowledge and experience offered

What we offer:

• Complete support to help you relocate to Greece (covering flight tickets, hotel accommodation, assistance with house searching at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring a Friend and earn up to €3,500 depending on the language
• Health care benefits and various discounts
• Full training by certified instructors
• Opportunities for professional growth and development
• Special events and community & social responsibility initiatives
• Free online Greek language courses
• Modern premises providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that promotes diversity and offers equal opportunities regardless of gender, ethnicity, religion, culture, or age

This is a great opportunity to advance your career, gain valuable experience working for a multinational company, and represent one of the biggest brands worldwide. Join a company that values diversity and offers equal opportunities to all.

Find out more

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