Deutschsprachige Kundenservice in Griechenland (m/w/d) - Finanzen / Bankwesen

TN Germany; Kiel; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

An innovative company is seeking a German-speaking Customer Service Specialist to join their Anti-Financial Crime team. This role involves supporting customers, preventing fraud, and safeguarding data for a leading Mobile Bank. You will be the first line of defense, ensuring excellent customer experiences while working in a collaborative environment. The company offers comprehensive relocation support to Greece, competitive salaries, and numerous benefits, including health care and professional growth opportunities. If you're ready to take your career to the next level in a multicultural setting, this is the perfect opportunity for you.

Leistungen

Relocation support

Competitive monthly salary

Health care benefits

Full training by certified instructors

Free online Greek language courses

Professional growth opportunities

Community & social responsibility initiatives

State-of-the-art working environment

Qualifikationen

• Fluency in German and very good English communication skills are essential.
• Experience in customer service or customer-facing roles preferred.

Aufgaben

• Support customers via phone, chat, and email.
• Prevent fraud and protect customer data.
• Maintain high customer satisfaction and professional relationships.

Kenntnisse

Fluency in German

Communication skills in English

Problem-solving skills

Tech savviness

Customer service experience

Tools

CRM tools

Jobbeschreibung

Social network you want to login/join with:

col-narrow-left

Client:

Teleperformance

Location:

Kiel, Germany

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

9d9f2c80f691

Job Views:

2

Posted:

05.05.2025

Expiry Date:

19.06.2025

col-wide

Job Description:

Join our Anti-Financial Crime Customer Experts team to prevent fraud, protect data, and safeguard the customers of a leading Mobile Bank

TP in Greece is collaborating with a leading Mobile Bank, helping you manage your bank account on-the-go, track your expenses, and set aside money in real-time.

We are seeking a German-speaking Customer Service Specialist to support German-speaking customers.

In the Customer Service team, you will be the frontline of the bank to the German-speaking market, providing excellent customer experience. You are not just the first layer of support, but the first layer of protection. Preventing fraud, protecting data, and safeguarding our customers are also key facets of this role!

Take a step forward and join us in Greece!

What you will do:

• Support customers via phone, chat, & email
• Prevent fraud, protect data, and safeguard customers
• Be an ambassador of our client
• Track and follow cases to ensure they are closed in an efficient and timely manner
• Maintain high customer satisfaction
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets set out by the client statement of work as well as internal targets

What you will bring:

• Fluency in German
• Very good written and oral communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness, experience with CRM tools preferred
• Ability to work under stressful and testing situations with customers
• Experience in customer service or customer-facing roles preferred
• Can-do attitude, willingness to learn, and reliability are essential to your success in this role!
• Must hold EU citizenship/EU Passport or valid work permit for Greece
• Willingness to relocate to historic Athens, Greece, or be a local candidate

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets, hotel accommodation, support with house searching — all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State-of-the-art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. You will be part of a company that fosters diversity and offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

Find out more

Would you like to see more German speaking jobs options?

Do you need even more available jobs?