Deutschsprachige Kundenservice in Griechenland (m/w/d) - Financial Services

TN Germany; Oldenburg; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

An established industry player in the fintech sector is seeking passionate individuals to join their Customer Experts team. This role offers the chance to provide exceptional support for financial and banking services while working in a collaborative environment. You will engage with clients, resolve inquiries, and enhance customer loyalty through excellent communication. With relocation support to Greece and opportunities for professional growth, this position is perfect for those looking to advance their careers in a dynamic and customer-oriented setting. Join a company that values integrity, collaboration, and innovation.

Leistungen

Relocation support to Greece

Competitive salary plus bonuses

Health benefits and discounts

Full training by certified instructors

Opportunities for professional growth

Community events

Free online Greek language courses

Modern premises with relaxing break areas

Qualifikationen

• Fluency in German and very good command of English required.
• Experience in customer support is a plus.

Aufgaben

• Be the primary point of contact for customer and client requests.
• Provide daily support and consult clients on best practices.

Kenntnisse

Fluency in German

Very good command of English

Customer support experience

Interest in digital banking

Exceptional communication skills

Problem-solving mentality

Tech savviness

Flexibility

Jobbeschreibung

Social network you want to login/join with:

Client:

Teleperformance

Location:

Job Category:

Finance

EU work permit required:

Yes

Job Reference:

de8df3a89c13

Job Views:

2

Posted:

06.05.2025

Expiry Date:

20.06.2025

Job Description:

Are you an avid fintech enthusiast with great communication skills? Join our Customer Experts team and support people for financial, banking and money transfer services.

Do you follow all the latest developments in banking and online payment solutions? Grab the opportunity and join our Customer Care team in Greece!

We collaborate with some of the world's top companies offering money transfer & financial services, cloud-based banking services, digital payments fintech pioneers, that trust our people for delivering exceptional customer experience!

If you share our values of collaboration, transparency, integrity and agility, come join a high-performing, customer-oriented team with a vision to change the way businesses pay and get paid.

What you will do:

• Be the primary point of contact for customer and client requests.
• Utilize phone calls, e-mails and chats to provide a seamless customer experience.
• Provide daily support and consult clients on best practices about their business.
• Respond to customer inquiries about our client’s new and existing services and solutions, as well as complaints - always in a professional manner.
• Resolve issues promptly and efficiently.
• Strive for excellence in every interaction, aiming for increased product usage and customer loyalty.
• Meet personal goals and team targets.

What you will bring:

• Fluency in German.
• Very good command of English – both written and spoken.
• Work experience in customer support is a plus.
• An interest in digital banking and payment solutions is desired.
• Exceptional communication & soft skills, along with a problem-solving mentality.
• Tech savviness & learning agility.
• A sense of ownership and strong team spirit.
• Flexibility to adapt to a fast-paced environment.

What we offer:

• Relocation support to Greece (covering flight tickets, hotel accommodation, assistance with house search).
• Competitive salary plus 2 extra salaries per year.
• Referral Program: Bring friends and earn bonuses!
• Health benefits and discounts.
• Full training by certified instructors.
• Opportunities for professional growth and development.
• Community events and social responsibility initiatives.
• Free online Greek language courses.
• Modern premises with relaxing break areas.
• Work for a Great Place to Work-Certified Company that values diversity and offers equal opportunities.

This is a great opportunity to advance your career, gain valuable experience, and represent a leading global brand.

Find out more!

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