Deutschsprachige Kundenservice in Griechenland (m/w/d) - Financial Services

TN Germany; Freiburg im Breisgau; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

Ein innovatives Unternehmen sucht leidenschaftliche Kundenexperten, die die Welt der Finanzen und digitalen Zahlungen verstehen. In dieser spannenden Rolle sind Sie der Hauptansprechpartner für Kundenanfragen und bieten Unterstützung in einem dynamischen Umfeld. Sie werden Teil eines hochmotivierten Teams, das sich für exzellenten Kundenservice einsetzt und dabei hilft, die Art und Weise, wie Unternehmen Zahlungen abwickeln, zu revolutionieren. Mit umfassenden Schulungs- und Entwicklungsmöglichkeiten sowie einer Vielzahl von Vorteilen ist dies eine hervorragende Gelegenheit für alle, die ihre Karriere im Finanzsektor vorantreiben möchten.

Leistungen

Umzugshilfe nach Griechenland

Wettbewerbsfähiges Gehalt + 2 zusätzliche Gehälter

Gesundheitsleistungen und Rabatte

Vollständige Schulung durch zertifizierte Ausbilder

Berufliche Wachstums- und Entwicklungsmöglichkeiten

Kostenlose Online-Griechischkurse

Moderne Arbeitsumgebung

Vielfältige soziale Verantwortung

Referral-Programm

Qualifikationen

• Fließend in Deutsch und sehr gute Englischkenntnisse erforderlich.
• Erfahrung im Kundenservice ist von Vorteil.

Aufgaben

• Erster Ansprechpartner für Kundenanfragen und -anliegen.
• Bereitstellung von Unterstützung und Beratung für Kunden.

Kenntnisse

Fließend in Deutsch

Gute Englischkenntnisse

Kundenservice-Erfahrung

Interesse an digitalen Banklösungen

Kommunikationsfähigkeiten

Problemlösungsmentalität

Technische Affinität

Flexibilität

Jobbeschreibung

Social network you want to login/join with:

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Client:

Teleperformance

Location:

Job Category:

Finance

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EU work permit required:

Yes

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Job Reference:

c4eb894a1eae

Job Views:

2

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Are you an avid fintech enthusiast with great communication skills? Join our Customer Experts team and support people for financial, banking and money transfer services

Do you follow all the latest developments in banking and online payment solutions? Grab the opportunity and join our Customer Care team in Greece!

We collaborate with some of the world's top companies offering money transfer & financial services, cloud-based banking services, digital payments fintech pioneers, that trust our people for delivering exceptional customer experience!

If you share our values of collaboration, transparency, integrity and agility, come join forces with a high-performing, customer-oriented team with a vision to change the way businesses pay and get paid.

What you will do:

• Be the primary point of contact for customer and client requests
• Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
• Provide daily support and consult clients on best practices about their business
• Respond to customer inquiries about our client’s new and existing services and solutions, as well as complaints - always in a professional manner
• Resolve issues as they arise - timely and efficiently
• Strive for excellence in every interaction, aiming for increased product usage and customer loyalty
• Be committed to meeting both personal goals and team targets

What you will bring:

• Fluency in German
• Very good use of English – both in written and spoken language
• Work experience in a customer support role is a plus
• An interest in digital banking and payment solutions is desired
• Exceptional communication & soft skills, as well as a problem-solving mentality
• Tech savviness & learning agility
• A genuine sense of ownership along with an unbreakable team spirit
• Flexibility in adapting to a fast-paced environment

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process ( -all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity, offering equalopportunities to all, regardless of gender, ethnicity, religion, culture, or age

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.

Find out more!

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