Deutschsprachige Kundenservice in Griechenland (m/w/d) - Financial Services

TN Germany; Düsseldorf; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

An established industry player in the fintech sector is seeking enthusiastic individuals to join their Customer Experts team. This role offers the chance to support clients in financial services, banking, and money transfers. You will be the primary contact for customer inquiries, providing exceptional service while resolving issues efficiently. The company values collaboration and integrity, creating a high-performing team environment. With competitive salaries, relocation support, and opportunities for professional growth, this position is perfect for those looking to advance their careers in a dynamic field.

Leistungen

Relocation support

Competitive salary with bonuses

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

Great working environment

Community and social responsibility initiatives

Qualifikationen

• Fluency in German and very good English required.
• Experience in customer support is a plus.
• Interest in digital banking and payment solutions desired.

Aufgaben

• Be the primary point of contact for customer and client requests.
• Provide daily support and consult clients on best practices.
• Resolve issues in a timely and efficient manner.

Kenntnisse

Fluent in German

Very good English

Customer support experience

Interest in digital banking

Exceptional communication skills

Problem-solving mentality

Tech savviness

Flexibility in fast-paced environments

Jobbeschreibung

Social network you want to login/join with:

Client:

Teleperformance

Location:

Job Category:

Finance

EU work permit required:

Yes

Job Reference:

75fadbd57a3d

Job Views:

2

Posted:

27.04.2025

Expiry Date:

11.06.2025

Job Description:

Are you an avid fintech enthusiast with great communication skills? Join our Customer Experts team and support people for financial, banking and money transfer services.

Do you follow all the latest developments in banking and online payment solutions? Grab the opportunity and join our Customer Care team in Greece!

We collaborate with some of the world's top companies offering money transfer & financial services, cloud-based banking services, digital payments fintech pioneers, that trust our people for delivering exceptional customer experience!

If you share our values of collaboration, transparency, integrity and agility, come join a high-performing, customer-oriented team with a vision to change the way businesses pay and get paid.

What you will do:

• Be the primary point of contact for customer and client requests
• Utilize phone calls, e-mails and chats to provide a seamless customer experience
• Provide daily support and consult clients on best practices about their business
• Respond to customer inquiries about our client’s new and existing services and solutions, as well as complaints - always in a professional manner
• Resolve issues as they arise - timely and efficiently
• Strive for excellence in every interaction, aiming for increased product usage and customer loyalty
• Be committed to meeting both personal goals and team targets

What you will bring:

• Fluency in German
• Very good use of English – both in written and spoken language
• Work experience in a customer support role is a plus
• An interest in digital banking and payment solutions is desired
• Exceptional communication & soft skills, as well as a problem-solving mentality
• Tech savviness & learning agility
• A genuine sense of ownership along with an unbreakable team spirit
• Flexibility in adapting to a fast-paced environment

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets, hotel accommodation, support with house searching - all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age

Moreover, this is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills, while representing one of the biggest brands worldwide.

Find out more!

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