Deutscher Content Moderator für Social Media in Griechenland (m / w / d)

Teleperformance; Villingen-Schwenningen; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

Join a dynamic team as a Social Media Content Moderator in Athens, where you will play a crucial role in enhancing user experiences across social media platforms. This exciting position involves reviewing and categorizing content, ensuring compliance with client policies, and advocating for the online community. With a strong focus on teamwork and communication, you will thrive in a supportive environment that values your contributions. Enjoy competitive salaries, relocation support, and opportunities for professional growth while working for a company recognized for its diversity and commitment to employee well-being.

Leistungen

Relocation Support

Competitive Salary

Health Benefits

Full Training

Community Events

Free Greek Language Courses

Qualifikationen

• Excellent verbal and written skills in German and English.
• Experience in Content Moderation or Customer Support is a plus.

Aufgaben

• Review and categorize social media content based on guidelines.
• Ensure compliance with client policies and advocate for the online community.

Kenntnisse

German (verbal and written)

English (verbal and written)

Communication Skills

Problem-Solving

Attention to Detail

Tools

Windows OS

MS Office

Internet Applications

Jobbeschreibung

Are you passionate about everything online, with an eye for details? Become a member of our strong and growing Social Media Content Moderators team in Athens!

We are looking for talents with excellent German & English skills to join our state-of-the-art working environment in Greece, after relocating to Athens.

Be part of a dedicated team that reviews and categorizes social media commercial ads, and also reviews and moderates business content, helping to build a better user experience.

TP in Greece connects customers with the world’s top brands and has been doing so for over 30 years. With a team of more than 12,000 employees from 109+ nationalities, we proudly represent leading global businesses.

Note: This position is not remote. Our teams are based in our modern offices in Athens, Greece (Moschato and Piraeus).

What you will do:

• Review and categorize social media content based on specific guidelines.
• Ensure all uploaded information complies with client policies.
• Make balanced decisions to advocate effectively for the online community.
• Ensure high-quality and safe experiences for users and businesses.
• Apply content policies consistently and execute handling procedures.
• Assist customers via chat, email, or phone (depending on the project).
• Identify workflow inefficiencies and suggest improvements.
• Follow company and client procedures and guidelines.

What we expect from you:

• Excellent verbal and written skills in German.
• Very good English proficiency.
• Exceptional communication, soft skills, and problem-solving abilities.
• Proficiency in Windows OS, internet applications, and MS Office.
• Strong teamwork and collaboration skills; ability to work independently.
• Attention to detail and understanding of content moderation policies.
• Positive, proactive attitude and desire for continuous improvement.
• Experience in Content Moderation, Social Media, or Customer Support is a plus.

What we offer:

• Support for your relocation to Greece, including flights, hotel, and housing assistance at no cost.
• Competitive salary plus two additional bonuses per year.
• Refer-A-Friend program with bonuses.
• Health benefits and discounts.
• Full training by certified instructors.
• Opportunities for professional growth and development.
• Community events and social responsibility initiatives.
• Free online Greek language courses.
• Modern premises with relaxing break areas.
• Work for a Great Place to Work-Certified Company that values diversity.

Find out more.

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