Deutscher Content Moderator für Social Media in Griechenland (m / w / d)

Teleperformance; Köln; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

An established industry player is seeking passionate individuals to join their Social Media Content Moderators team in Athens. This role involves reviewing and categorizing social media ads and business content to enhance user experience. Candidates should possess excellent German and English skills, along with strong communication and problem-solving abilities. The company offers a supportive relocation package, competitive salary, and opportunities for professional growth in a diverse and modern work environment. If you thrive in a collaborative setting and are eager to make a difference, this opportunity is perfect for you.

Leistungen

Relocation support

Competitive salary

Refer-A-Friend bonuses

Health care benefits

Full training

Professional growth opportunities

Free Greek language courses

Modern premises

Company events

Diversity initiatives

Qualifikationen

• Excellent verbal and written skills in German and very good English knowledge.
• Strong teamwork and collaboration skills with attention to detail.

Aufgaben

• Review and categorize social media content based on specific guidelines.
• Ensure high-quality and safe experiences for users and businesses.

Kenntnisse

German language proficiency

English language proficiency

Communication skills

Problem-solving abilities

Attention to detail

Teamwork and collaboration

Ausbildung

Experience in Content Moderation

Experience in Customer Support

Tools

MS Office

Windows OS

Jobbeschreibung

Are you passionate about everything online, with an eye for details? Become a member of our strong and growing Social Media Content Moderators team in Athens!

We are looking for talents with great German & English skills to join us in our state-of-the-art working environment in Greece, after relocating to Athens.

Be part of a team that reviews and categorizes social media commercial ads, and also reviews and moderates business content, helping to build a better user experience.

TP in Greece has been connecting customers with the world’s top brands for over 30 years. With a team of more than 12,000 employees from 109+ nationalities, we proudly represent leading global businesses.

Note : This position is not remote or work-from-home. Our teams are based in our state-of-the-art offices in Athens, Greece (Moschato and Piraeus).

What you will do :

1. Review and categorize social media content based on specific guidelines.
2. Ensure that all information uploaded by users follows the guidelines based on client policies.
3. Make balanced decisions to advocate for the online community.
4. Ensure high-quality and safe experiences for users and businesses.
5. Apply content policies to digital content and execute handling procedures consistently.
6. Assist customers via chat, email, or phone (depending on the project).
7. Identify workflow inefficiencies and suggest solutions.
8. Follow company and client procedures and guidelines.

What we expect from you :

1. Excellent verbal and written skills in German.
2. Very good English knowledge.
3. Exceptional communication, soft skills, and problem-solving abilities.
4. Proficiency with Windows OS, internet applications, and MS Office.
5. Strong teamwork and collaboration skills; ability to work independently with limited supervision.
6. Attention to detail and ability to distinguish personal beliefs from moderated content and policies.
7. Positive, proactive attitude and a desire for continuous improvement.
8. Experience in Content Moderation, Social Media, or Customer Support is an advantage.

What we offer :

1. Support for your relocation to Greece, including flight expenses, hotel accommodation, and assistance with house searching (all at no cost).
2. Competitive monthly salary plus two extra salaries per year.
3. Refer-A-Friend bonuses.
4. Health care benefits and discounts.
5. Full training by certified instructors.
6. Opportunities for professional growth and development.
7. Community and social responsibility initiatives, plus company events.
8. Free online Greek language courses.
9. Modern premises with relaxing break areas.
10. A Great Place to Work-Certified Company that values diversity.

Find out more.

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