Deutscher Content Moderator für Social Media in Griechenland (m / w / d)

Teleperformance; Hamm; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

Join a dynamic team as a Social Media Content Moderator in a vibrant, multicultural environment in Athens. This role involves reviewing and categorizing social media content, ensuring compliance with guidelines, and enhancing user experience. With a focus on communication and problem-solving, you'll thrive in a supportive workplace that offers relocation assistance, competitive salaries, and opportunities for professional growth. If you're detail-oriented and passionate about online content, this is the perfect opportunity to make a positive impact in a leading global company.

Leistungen

Relocation support

Competitive salary

Health care benefits

Full training

Professional growth opportunities

Community events

Free Greek language courses

Modern premises

Diversity initiatives

Refer-A-Friend bonuses

Qualifikationen

• Excellent verbal and written skills in German and very good English knowledge.
• Experience in Content Moderation or Customer Support is an advantage.

Aufgaben

• Review and categorize social media content based on specific guidelines.
• Ensure compliance with client policies and advocate for the online community.

Kenntnisse

German language proficiency

English language proficiency

Communication skills

Problem-solving abilities

Attention to detail

Team collaboration

Tools

MS Office

Windows OS

Internet applications

Jobbeschreibung

Are you passionate about everything online, with an eye for details? Become a member of our strong and growing Social Media Content Moderators team in Athens!

We are looking for talents with great German & English skills to join us in our state-of-the-art working environment in Greece, after relocating to Athens.

Be part of a strong team that reviews and categorizes social media commercial ads, and also reviews and moderates business content, helping to build a better user experience.

TP in Greece has been connecting customers with the world’s top brands for over 30 years. With a team of more than 12,000 employees from 109+ nationalities, we proudly represent leading global businesses.

Note: This position is not remote / work-from-home. Our teams are based in our state-of-the-art offices in Athens, Greece (Moschato and Piraeus).

What you will do:

1. Review and categorize social media content based on specific guidelines.
2. Ensure all information uploaded by users complies with client policies.
3. Make balanced decisions to advocate effectively for the online community.
4. Ensure high-quality and safe experiences for users and businesses.
5. Apply content policies to digital content and follow handling procedures consistently.
6. Assist customers via chat, email, or phone (depending on the project).
7. Identify workflow inefficiencies and suggest improvements.
8. Follow company and client procedures and guidelines.

What we expect from you:

• Excellent verbal and written skills in German.
• Very good English knowledge.
• Exceptional communication, soft skills, and problem-solving abilities.
• Proficiency with Windows OS, internet applications, and MS Office.
• Strong team collaboration skills and ability to work independently with limited supervision.
• Attention to detail and ability to differentiate between personal beliefs and moderated content/policies.
• Positive, proactive attitude and desire for continuous improvement.
• Experience in Content Moderation, Social Media, or Customer Support is an advantage.

What we offer:

• Support for your relocation to Greece, including flight tickets, hotel, and house search assistance (at no cost).
• Competitive monthly salary plus two extra salaries per year.
• Refer-A-Friend program with bonuses.
• Health care benefits and discounts.
• Full training provided by certified instructors.
• Opportunities for professional growth and development.
• Community events and social responsibility initiatives.
• Free online Greek language courses.
• Modern premises with relaxing break areas.
• Work for a Great Place to Work-Certified Company that values diversity.

Find out more.

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