Desktop Support Technician

Excis Compliance; Krefeld; Vor Ort; EUR 35.000 - 50.000; Vollzeit

Zusammenfassung

A leading company in IT support is seeking a Support Technician in Krefeld to join their global team. The role involves troubleshooting multi-platform issues, managing assets, and providing VIP support. Candidates should have 3-5 years of relevant experience and a strong service mindset, ideally with certifications like A+ or MCP. Join a diverse team that values continuous learning and unique perspectives.

Leistungen

Growth through training

Engagement in global projects

Qualifikationen

• 3-5 years' experience in Windows / Mac support.
• Skills in Win10 imaging and basic networking.

Aufgaben

• Troubleshoot multi-platform issues (OS, mobile, printers).
• Manage full asset lifecycle from deployment to disposal.
• Provide VIP / AV support and maintain inventory accuracy.

Kenntnisse

Windows support

Mac support

Networking

Service mindset

Adaptability

Ausbildung

A+ certification

MCP certification

Jobbeschreibung

Join our global IT team supporting 190+ countries, where we combine technical excellence with a people-first culture that values diversity, inclusion, and continuous learning.

You'll :

• Troubleshoot multi-platform issues (OS, mobile, printers)
• Manage full asset lifecycle (deployment to disposal)
• Provide VIP / AV support and maintain inventory accuracy
• Resolve tickets while ensuring policy compliance

You have :

• 3-5 years' Windows / Mac support experience
• Win10 imaging & basic networking skills
• A+ or MCP certification (preferred)
• Outstanding service mindset and adaptability

Why us :

Growth through training & global projects

• Team that values your unique perspective

Support Technician • Krefeld, North Rhine-Westphalia, Germany