Desktop Support Engineer L2 DE

Excis Compliance ltd; Krefeld; Vor Ort; EUR 35.000 - 50.000; Vollzeit

Zusammenfassung

A leading company in IT compliance is seeking a Desktop Support Engineer in Krefeld. This role involves managing Windows operating systems and Active Directory, troubleshooting hardware/software problems, and providing exceptional customer service. The ideal candidate will have a degree in IT, relevant certifications, and excellent communication skills.

Qualifikationen

• Degree in IT or equivalent experience required.
• Hands-on experience with AD, GPOs, and Office 365.
• Cloud experience and basic networking knowledge essential.

Aufgaben

• Manage Windows OS, AD, and Group Policies.
• Troubleshoot PC hardware/software issues.
• Provide support for Office 365 and encryption solutions.

Kenntnisse

Troubleshooting

Problem-solving

Communication

Customer service

Multitasking

Ausbildung

Degree in IT or equivalent experience

CompTIA A+ or MCP certification

Tools

Windows OS

Office 365

Active Directory

Group Policies

Azure

Intune

Jobbeschreibung

Desktop Support Engineer

• Manage Windows OS (7-10), Active Directory, and Group Policies
• Support Office 365, antivirus, and encryption solutions
• Troubleshoot PC hardware/software issues
• Be available for occasional after-hours support

Requirements

• Degree in IT or equivalent experience
• CompTIA A+ or MCP certification preferred
• Hands-on experience with AD, GPOs, and Office 365
• Strong troubleshooting and problem-solving skills
• Ability to multitask and meet deadlines
• Excellent communication and customer service skills
• Cloud experience (Azure, Intune)
• Network basics (TCP/IP, VPN)
• Candidates must be able to obtain a legal work permit or be a citizen of Germany

Location: Krefeld, NW, DE