Deskside Support Engineer

Premier Group; München; Vor Ort; EUR 60.000 - 80.000; Teilzeit

Zusammenfassung

A global client is seeking an experienced Deskside Support Engineer to deliver professional IT support in Munich on a part-time basis. This role involves troubleshooting hardware, software, and connectivity issues, setting up workstations, and ensuring high levels of customer service. Candidates should possess solid technical skills and be fluent in both English and German, with a valid work permit for Germany.

Qualifikationen

• Strong knowledge of Windows OS and MS Office Suite.
• Ability to communicate effectively in English and German.
• Valid work permit for full-time work in Germany.

Aufgaben

• Provide desk-side support to users across hardware, software, and connectivity issues.
• Set up and configure workstations, laptops, printers, and peripherals.
• Manage ticketing systems and document resolution steps.

Kenntnisse

Troubleshooting skills

Communication

Technical support

Jobbeschreibung

Location : Munich (Onsite – approx. 20 hours per week, first half of the day)

We are working with a global client in search of an experienced Deskside Support Engineer based in Munich, Germany, to provide professional, hands-on IT support at a local site.

This is a part-time, onsite role (approx. 20 hours per week) , ideally suited for a reliable and flexible engineer with solid troubleshooting skills and strong communication in both English and German .

Key Responsibilities :

• Provide desk-side support to users across hardware, software, and connectivity issues
• Set up and configure workstations, laptops, printers, and other peripherals
• Manage ticketing systems and document resolution steps
• Perform basic network troubleshooting and escalate complex issues as needed
• Collaborate with remote support teams and follow corporate IT processes
• Ensure high levels of customer service and timely incident resolution
• Support new user onboarding and equipment rollouts

Requirements :

• Strong knowledge of Windows OS, MS Office Suite, and hardware troubleshooting
• Ability to work independently and communicate effectively in both English and German
• A valid work permit that allows full-time work in Germany
• Comfortable working onsite in Munich , approximately 20 hours per week

This is a great opportunity to join a long-term project in a stable environment with a reputable organisation. If you meet the above criteria and are available to start from 9th June , I’d love to hear from you.

Support Engineer • Munich, Bavaria, Germany