Deputy Team Leader

Serco Group plc; München; Vor Ort; EUR 45.000 - 70.000; Vollzeit

Zusammenfassung

Join a forward-thinking company as a Deputy Team Leader in Munich, where you will leverage your decision-making and leadership skills to drive innovation in public services. This role offers the chance to work in a diverse and inclusive environment, contributing to meaningful projects that impact communities. With a commitment to employee development and a comprehensive benefits package, this opportunity is perfect for those looking to make a difference while advancing their careers. Embrace the chance to work in a dynamic setting that values collaboration and creativity.

Leistungen

Comprehensive benefits package

Diversity and inclusion initiatives

Flexible working arrangements

Qualifikationen

• At least 3 years of experience in a relevant field.
• Strong leadership and decision-making skills under pressure.

Aufgaben

• Lead and manage a team effectively, ensuring high performance.
• Resolve conflicts and support team members in their roles.

Kenntnisse

Decision-making skills

Problem solving

People management

Organisational skills

Conflict management

Technical competencies (EPO or similar systems)

Bi-lingual (English and French or German)

Jobbeschreibung

Job Introduction

Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations with a wide range of services including ICT support, infrastructure, operations, and development, as well as managing contact centres for key European Institutions, agencies, and organisations across Europe.

We are currently seeking an experienced and dynamic Deputy Team Leader to join our team in Munich Office.

Main Responsibilities

• At least 3 years of experience
• Decision-making skills – especially under pressure
• Problem solving
• People management and leadership skills
• Organisational skills
• Ability to manage conflict
• Technical competencies (EPO or similar systems)
• Bi-lingual with English and French or German

About the Company

Serco is a leading provider of public services. Our customers are governments and other entities operating in the public sector. We expand our scale, expertise, and diversification by operating internationally across five sectors and four geographies: Defence, Space, Justice & Immigration, Transport, Health, and Citizen Services, delivered in the UK & Europe, North America, Asia Pacific, and the Middle East. More information can be found at Serco | Europe.

Why should you join Serco?

• Opportunity to contribute to innovation in the public services sector
• A company passionate about diversity and inclusion
• Permanent employment with a comprehensive Serco Benefits package

We are a diverse and inclusive organization

At Serco, we prioritize performance and potential, supporting the needs of all colleagues. Our diverse backgrounds, experiences, and opinions strengthen our culture. We encourage applications from a broad range of candidates, including disabled applicants who meet minimum criteria. We are open to discussions about adjustments to make the interview process accessible and flexible working arrangements, including hybrid work models.

In the UK, we are proud to be a Disability Confident Leader and hold the Gold Inclusive Employer Standard; in Belgium, we are partners of Diversicom, and in Germany, members of the Charter der Vielfalt.

If you have any questions, please contact the Serco Europe Recruitment Team.

Important

Employment offers are contingent upon providing documents verifying identity and employment eligibility, as required by law.

Please contact the recruitment team if needed.

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• Job Category: IT Professionals (All types)