Delivery Engineer

Lineal; Dortmund; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

Lineal is seeking a Delivery Engineer to join their innovative eDiscovery team. This advanced role requires at least 2 years of experience in eDiscovery, managing complex projects, and a proactive approach to problem-solving. The Delivery Engineer will be responsible for overseeing data processing and mentoring Tier 1 analysts while striving for service excellence and client satisfaction.

Qualifikationen

• 2+ years of experience in eDiscovery.
• Proficiency in eDiscovery tools and effective communication skills.

Aufgaben

• Prepare client data for processing and conduct advanced data processing.
• Mentor and train Tier 1 Analysts and ensure task delivery within SLAs.

Kenntnisse

Communication

Problem Solving

Project Management

Ausbildung

Certification in eDiscovery platforms

Tools

Relativity

Nuix

Jobbeschreibung

Lineal, an innovative eDiscovery and legal technology services firm, is made up of a team of industry innovators, wary of outdated solutions, who are highly driven and motivated to work together to further Lineal’s promise of countering legal’s most pressing issues through an optimal blend of advanced technologies.

A Delivery Engineer is an advanced position for individuals with at least 2 years of experience in eDiscovery and proficiency in all Solutions Specialist. This role requires a deeper understanding of the eDiscovery lifecycle and the ability to manage more complex projects. The Tier 2 Analyst will execute tasks and oversee the work of Tier 1 Analysts, ensuring quality and efficiency in deliverables.

The day-to-day tasks of a Delivery Engineer include but are not limited to,

• Preparation of data from clients for processing.
• Conducting advanced data processing and culling using in-house workflows.
• Loading data received from opposing parties into legal review platforms.
• Running post-processing activities including redactions, machine translation, searching, and data exports.
• Working on and delivering advanced, custom productions at the direction of our client including clawback requests.
• Processing data through in-house applications and tools.

Delivery Engineers are expected to be able to,

• Communicate project statuses, issues, and expectations clearly and timely to colleagues, management, and clients.
• Be Proficient in all tasks performed by a Tier 1 Analyst.
• Work collaboratively with a team in a follow-the-sun model, aiming to improve customer experiences.
• Deliver all tasks with accuracy and within Service Level Agreements (SLAs) in a fast-paced environment.
• Mentor and train Solutions Specialists, sharing knowledge and best practices.
• Apply critical thinking and experience to solve problems as they arise.
• Participate in continuous learning and development to stay current with industry standards.

Position Requirements :

• 2+ years of experience in eDiscovery.
• Working knowledge of eDiscovery tools such as Relativity and Nuix.
• Excellent communication skills, both written and oral.
• A proactive approach to problem-solving and process improvement.
• Certification in eDiscovery platforms.
• A track record of innovation and efficiency in eDiscovery projects.
• This role is ideal for an individual who is looking to advance their career in eDiscovery, taking on more responsibility and leadership within the project lifecycle. The Tier 2 Analyst will play a pivotal role in the success of eDiscovery projects at Lineal by ensuring the highest service delivery standards and client satisfaction.