Debt Collector - German speaking (m/w/x)

Grover; Berlin; Vor Ort; EUR 30.000 - 45.000; Teilzeit

Zusammenfassung

A tech rental company is seeking a Debt Collector to join their Berlin HQ. In this role, you will manage overdue payments and communicate with customers effectively. Ideal candidates have experience in debt collection, fluency in German and English, and strong negotiation skills. You'll enjoy a hybrid working model and various health benefits, contributing to a dynamic working environment.

Leistungen

30 days to work abroad

Monthly transport discount

Mental health support

Annual learning budget

Exclusive tech discounts

Qualifikationen

• First experience in Debt Collection is a big plus.
• Basic understanding of accounting principles.
• Ability to work with targets and tight deadlines.

Aufgaben

• Contact customers via phone and email to inform them of overdue payments.
• Negotiate payoff deadlines or payment plans.
• Investigate and resolve discrepancies.

Kenntnisse

Communication skills

Negotiation skills

Multitasking

Fluent in German

Fluent in English

Tools

MS Office

Salesforce

Jobbeschreibung

Overview

Debt Collector - German speaking (m/w/x) – Berlin HQ

About Grover: Unlock the future of tech with Grover! We revolutionize access to cutting-edge technology, offering affordable and sustainable solutions through flexible tech rental subscriptions. No deposits, no commitments—just the latest tech on-demand, exactly when and where you need it. Join us in transforming the tech landscape across Germany, Austria, Spain, and the Netherlands.

We are looking for a Debt Collector for our DACH Market (Germany and Austria) to join our Debt Collection team 3 days a week at our Berlin HQ.

What you will contribute

• Contact customers via phone and email to inform them of overdue payments
• Plan a course of action to recover outstanding payments
• Negotiate payoff deadlines or payment plans
• Respond to customer queries
• Investigate and resolve discrepancies
• Update account status and database
• Alert superiors of debtors unwilling or unable to pay when necessary

What you bring

• First experience in Debt Collection is a big plus
• Basic understanding of accounting principles
• Ability to multitask and work with targets and tight deadlines
• Experience with MS Office and Salesforce
• Excellent communication and negotiation skills
• Fluent in German and English (C1 level minimum)

What you will love about us

• Hybrid model with 3 days per week in the office
• 30 days per year to work abroad
• BVG monthly discount to drive you everywhere in Berlin
• Mental health support with Nilo.health
• Physical health support with Urban Sports Club
• Annual learning budget of 750€
• Exclusive Grover Tech discount for you & your loved ones
• Engaging, open office located in Berlin-Schöneberg with regular events

How to apply

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