Deal Desk Analyst

Eastmen Human Resources B.V.; Deutschland; Remote; EUR 50.000 - 90.000; Vollzeit

Zusammenfassung

Ein innovatives Unternehmen sucht einen EMEA Deal Desk Specialist, der die Verantwortung für die Buchungsaktivitäten in Europa übernimmt. In dieser spannenden Rolle arbeiten Sie eng mit Vertriebsteams zusammen, um den Umsatz zu maximieren und komplexe Verträge zu genehmigen. Sie werden in einem dynamischen, flexiblen Umfeld tätig sein, das Ihnen die Möglichkeit bietet, Ihre analytischen Fähigkeiten und Ihre Kommunikationsfähigkeiten einzubringen. Wenn Sie in einem schnelllebigen, internationalen Umfeld arbeiten möchten und über fundierte Kenntnisse in Salesforce verfügen, ist diese Position ideal für Sie.

Qualifikationen

• Erfahrung mit Mehrländer-Verträgen und Softwareunternehmen.
• Fließend in Deutsch und Englisch, starke analytische Fähigkeiten.

Aufgaben

• Maximierung des buchbaren Umsatzes durch Zusammenarbeit mit Vertriebsteams.
• Genehmigung von Deals in Salesforce und Unterstützung bei der Deal-Abwicklung.

Kenntnisse

Verhandlung von Mehrländer-Verträgen

Salesforce-Kenntnisse

Analytische Fähigkeiten

Interpersonelle Kommunikation

Detailorientierung

Tools

Salesforce

Jobbeschreibung

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

Job Description

The EMEA Deal Desk Specialist is part of the Deal Desk team responsible for all European deal booking activities: pricing, approving non-standard terms, and assisting in winning high-profile and high-volume opportunities. This includes reviewing and preparing accurate bookable contracts and flagging potential revenue recognition issues related to ACS 606 for all deals.

The Deal Desk is a key support function within the Sales process across EMEA, offering the opportunity to collaborate with multiple stakeholders across the business. This role is remote-based.

Responsibilities:

1. Work with sales teams to maximize bookable revenue, understanding market pricing, analytics, and financial strategies for large, complex deals.
2. Collaborate with impacted parties to identify acceptable options to facilitate deal closure.
3. Approve deals in Salesforce and serve as an escalation point to help move deals forward.
4. Review exception pricing requests and their justification before forwarding to the Deal Desk Director and CFO.
5. Share best practices and ensure compliance with internal policies and processes.
6. Foster relationships with sales leaders and their teams.
7. Work closely with Sales Coordinators and the Order Management Team.
8. Assist with ad hoc system projects and process improvement initiatives.

Qualifications

To be successful, the candidate should:

• Have experience with multi-country sales contracts.
• Ideally have prior experience in a software company and working knowledge of Salesforce.
• Be dynamic, flexible, and capable of working under pressure in a fast-paced sales environment across up to 16 countries.
• Be fluent in German and English.
• Be deadline-driven with excellent attention to detail and a self-starter.
• Possess strong analytical skills and a solid work ethic.
• Have excellent interpersonal, verbal, and written communication skills.
• Be proactive.

Additional Information

Dynatrace is a one-product software company creating real value for the largest enterprises and millions of end customers worldwide. We work with the latest technologies and are at the forefront of innovation in tech, marketing, design, and research. Our flexible working models include remote options and hybrid setups.

We foster a culture of innovation, creative collaboration, and growth. Our global team, diverse in personalities, expertise, and backgrounds, works in an environment that recognizes potential and promotes career development. English is our corporate language, connecting our international team.