Datacenter Technician (DCO / Data Center Technician)

Snaphunt; Frankfurt; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading telecommunications company is seeking a Data Center Technician to join their dynamic team in Frankfurt. This role involves extensive hardware troubleshooting, network setup, and collaboration with internal teams to ensure optimal service delivery. Candidates should have at least 3 years of experience and a high school diploma, along with a hands-on approach to resolving technical issues.

Qualifikationen

• Minimum 3+ years as a data center technician.
• Experience in server hardware troubleshooting.
• Ability to lift up to 50 lbs.

Aufgaben

• Conduct hardware troubleshooting and failure analysis.
• Manage physical network setups and cable management.
• Support field deployments and maintain deployment equipment.

Kenntnisse

Hardware Troubleshooting

Root Cause Analysis

Network Troubleshooting

Linux Command-Line

Documentation

Ausbildung

High School Diploma

Jobbeschreibung

• Work within a company with a solid track record of success
• Join a well known brand within Telecommunications

The Job

Key Requirements and Responsibilities :

Hardware Troubleshooting :

• Extensive knowledge of server hardware and component failures.
• Experience in Root Cause Analysis (RCA) or Failure Analysis.

Physical Network Setup) :

• Troubleshooting network issues across Layer-1, Layer-2, and Layer-3.
• Managing cables : making, cleaning, running, and labeling.
• Assisting with switch setups and confirming network connections.
• Updating port maps and tracing cables.
• Conducting controlled experiments to pinpoint root causes.
• Performing failure analysis through :
• Testing hardware, system, or firmware.
• Collaborating with internal teams and customers.
• Supporting global field deployments :
• Maintaining deployment equipment and software.
• Learning and training on new products.
• Assisting field technicians with real-time issue resolution.
• Monitoring server fleet health for trends and SLA compliance.
• Using Linux and Windows Command-Line for hardware troubleshooting.
• Leading pre-work meetings to align on requirements and expectations.
• Providing daily status updates.
• Developing and implementing customer initiatives.
• Supporting field activities by creating SOPs, knowledge articles, and guides.
• Training on new issues, processes, and tools.
• Ensuring detailed and accurate documentation and feedback to engineering teams.
• Managing pre and post-work project follow-ups.

The Profile

Qualifications :

• Minimum 3+ years of experience as a data center technician with server hardware troubleshooting, networking and cable management.
• High school diploma required.
• Ability to lift up to 50 lbs independently or more with assistance.
• Capability to work autonomously or in a team, including remote teams

The Employer

Our client Headquartered in Denville, NJ, USA is one of the fastest growing companies in the U.S. offering end-to-end services to Fortune 500 clients.