D365 CRM Business Analyst - Deutsche

Darwin Recruitment GmbH; Freiburg im Breisgau; Vor Ort; EUR 60.000 - 90.000; Vollzeit

Zusammenfassung

A global business based in Zurich is seeking a D365 CRM Business Analyst to assist with their transition from a legacy system to Dynamics 365. The role requires expertise in CRM transformations and strong stakeholder management due to the fast-paced nature of the project and preferred on-site presence.

Qualifikationen

• Proven experience as a Business Analyst on CRM transformation projects.
• Experience with Dynamics 365 CRM, ideally involving migrations.
• Ability to engage with operational teams and senior decision-makers.

Aufgaben

• Aid in requirement gathering, process design, and stakeholder communication.
• Hold workshops within the project.

Kenntnisse

Stakeholder management

Business analysis

CRM transformation

Dynamics 365 CRM

Jobbeschreibung

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Job Category:

Information Technology

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EU work permit required:

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Job Reference:

JN -062025-105187_1750069686

Job Views:

3

Posted:

16.06.2025

Expiry Date:

31.07.2025

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Job Description:

Role: D365 CRM Business Analyst

Location: Zurich - 60% on site+

When: July/August

Length: 12 months

About: This global business HQ'd in Zurich is looking to migrate to D365 CRM from a legacy CRM Platform. For this reason, they're looking to engage an experienced D365 Business Analyst who can aid in the requirement gathering, process design, stakeholder communication, and workshop holding within the project. On site presence in Zurich is preferred due to the nature of this project.

Essential skills:

* Proven experience as a Business Analyst on CRM transformation projects
* Experience with Dynamics 365 CRM, ideally involving migrations from other platforms
* Strong stakeholder management skills, including the ability to engage with both operational teams and senior decision-makers
* Based in or able to commute to Zurich regularly
* Comfortable in fast-moving environments with evolving requirements

Darwin Recruitment is acting as an Employment Business in relation to this vacancy.