D365 CRM Business Analyst – Deutsche

Darwin Recruitment; Freiburg im Breisgau; Vor Ort; EUR 80.000 - 100.000; Vollzeit

Zusammenfassung

A global business based in Zurich seeks an experienced D365 CRM Business Analyst for a 12-month project aimed at migrating from a legacy CRM platform. The role involves requirement gathering, process design, and strong stakeholder engagement, ideally requiring regular on-site presence in Zurich.

Qualifikationen

• Proven experience as a Business Analyst on CRM transformation projects.
• Experience with Dynamics 365 CRM, ideally involving migrations.
• Strong stakeholder management skills, able to engage with operational teams and decision-makers.

Aufgaben

• Aid in requirement gathering for D365 CRM migration.
• Engage with stakeholders and conduct workshops.
• Support process design within the project.

Kenntnisse

Stakeholder management

Requirement gathering

Process design

CRM transformation

Dynamics 365 CRM

Jobbeschreibung

Role: D365 CRM Business Analyst

Location: Zurich – 60% on site+

When: July/August

Length: 12 months

About: This global business HQ’d in Zurich is looking to migrate to D365 CRM from a legacy CRM Platform. For this reason, they’re looking to engage an experienced D365 Business Analyst who can aid in the requirement gathering, process design, stakeholder communication, and workshop holding within the project. On site presence in Zurich is preferred due to the nature of this project.

Essential skills:

• Proven experience as a Business Analyst on CRM transformation projects
• Experience with Dynamics 365 CRM, ideally involving migrations from other platforms
• Strong stakeholder management skills, including the ability to engage with both operational teams and senior decision-makers
• Based in or able to commute to Zurich regularly
• Comfortable in fast-moving environments with evolving requirements

Darwin Recruitment is acting as an Employment Business in relation to this vacancy.

Alfie Jefford