Czech Speaking Search Engine Customer Expert - Work In Athens, Greece

Mercier Consultancy MD; Deutschland; In loco; EUR 39.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Relocation package

Training programs

13th salary

14th salary

Performance bonus

Descrizione del lavoro

Mercier Consultancy Group in Greece is seeking a Czech-speaking Search Engine Customer Expert to join a cutting-edge IT environment and provide high-level technical support. The role requires native Czech and strong English, with relocation to Athens supported by a comprehensive package.

You will collaborate with international teams, analyze complex queries, and maintain incident documentation while contributing to product quality and user satisfaction for Czech-speaking stakeholders.

Competenze

• Native or fluent Czech (spoken and written) required.
• English proficiency is essential for communication.
• Experience in customer success or IT support is preferred.
• Interest or background in Information Technology.

Mansioni

• Act as a subject matter expert for search engine tools and provide high-level technical support.
• Analyze complex queries and resolve technical issues affecting users.
• Collaborate with international teams to improve product quality and search function.
• Maintain documentation and incident reports in IT ticketing systems.
• Stay updated on digital trends and algorithm changes to help clients.
• Deliver professional communication to Czech-speaking stakeholders.
• Contribute to improvement of internal IT processes and knowledge bases.

Conoscenze

Czech language

English language

Customer support

IT literacy

Strumenti

Ticketing system

Descrizione del lavoro

Czech Speaking Search Engine Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and executive search firm, specializing in connecting elite talent with industry-leading organizations across the European IT landscape. We pride ourselves on delivering bespoke career solutions that bridge the gap between global professionals and world-class companies, consistently setting the gold standard for excellence in staffing.

Job Overview

We are currently sourcing exceptional candidates for a Czech Speaking Search Engine Customer Expert position in Greece, situated within a cutting-edge Information Technology environment. This is an unparalleled opportunity to leverage your technical expertise and native language skills while enjoying the vibrant lifestyle of Athens, one of the most sought-after destinations for international talent seeking high-impact Czech-speaking jobs.

Key Responsibilities

• Act as a primary subject matter expert for search engine tools, providing high-level technical support to users and business partners
• Analyze complex queries and resolve technical issues, ensuring seamless performance within the IT ecosystem
• Collaborate with international cross-functional teams to refine product quality and search functionality
• Maintain detailed documentation and incident reports within the internal IT ticketing systems
• Stay ahead of digital trends and algorithm updates to provide precise, actionable solutions to our global clientele
• Ensure high satisfaction levels by delivering professional and expert communication to all Czech-speaking stakeholders
• Contribute to the continuous improvement of internal IT processes and knowledge base repositories

Requirements

• Native or fluent Czech (spoken and written) is mandatory for this role
• Valid EU passport (mandatory)
• Proven interest or background in the Information Technology industry
• Strong digital literacy and the ability to navigate complex software and search engine interfaces
• Excellent communication skills, both in Czech and English
• Previous experience in customer success or IT support roles is highly preferred for this Czech Speaking Search Engine Customer Expert position in Greece

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training programs to ensure your success in the IT sector
• Comprehensive Health Insurance coverage
• Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your move to Athens
• Monthly Performance Bonus for high-achieving professionals
• 2 Extra Salaries Per Year (13th and 14th salary) as part of a generous compensation package
• A thriving career path among the best jobs in Greece within the IT industry

Life in Greece

Embrace a world-class lifestyle with one of the most exciting jobs in Greece. Known for its historical grandeur, Mediterranean climate, and endless sunshine, Greece offers an incomparable quality of life for ambitious professionals. Choosing to live in Athens allows you to experience a unique blend of ancient tradition and modern metropolitan energy, perfectly suited for those seeking a vibrant expatriate community.

Beyond the professional advantages, life in Greece is defined by exquisite local cuisine, beautiful coastal escapes, and a relaxed, social culture. Our fully paid relocation support ensures your transition to Greece is smooth and stress-free, allowing you to focus on your new career in the Information Technology sector. Join us for this career-defining opportunity among the premier Czech-speaking jobs in Europe.