CVM - Business Development Manager (f/m/n)

Deutsche Telekom AG; Deutschland; Vor Ort; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

Ein etabliertes Telekommunikationsunternehmen sucht einen dynamischen CVM-Business Development Manager, der strategische Initiativen zur Hyper-Personalisierung vorantreibt. In dieser Schlüsselrolle werden Sie Projekte leiten und eng mit lokalen Teams zusammenarbeiten, um innovative Lösungen zu implementieren, die die Kundenbindung stärken. Ihre Expertise in der Datenanalyse und im Kundenwert-Management wird entscheidend sein, um neue Geschäftsmöglichkeiten zu identifizieren und die Leistung in verschiedenen Märkten zu optimieren. Wenn Sie eine unternehmerische Denkweise und eine Leidenschaft für Technologie haben, ist dies die perfekte Gelegenheit für Sie, Einfluss zu nehmen und in einem dynamischen Umfeld zu arbeiten.

Qualifikationen

• Langjährige Erfahrung in der Geschäftsentwicklung und Kundenwert-Management.
• Starke analytische Fähigkeiten und Erfahrung in der Nutzung von Daten zur Entscheidungsfindung.

Aufgaben

• Leitung von CVM- und Kontextkampagnenprojekten zur Stärkung der Kundenbindung.
• Entwicklung von Geschäftsfällen und Durchführung von Marktanalysen zur Bewertung von Potenzialen.

Kenntnisse

Kundenwert-Management

Datenanalyse

AI-Tools

ML-Modellierung

Projektmanagement

Analytische Fähigkeiten

Präsentationsfähigkeiten

Kommunikationsfähigkeiten

Ausbildung

Abschluss in Betriebswirtschaft

Tools

MS Office

NBA-Tools

Jobbeschreibung

Your tasks

As a CVM-Business Development Manager (m/f/d), you will be involved in the identification and assessment of strategic fields of action on the basis of the company/group strategy and business potential with new technologies.

• Our team’s goal is to drive hyper-personalization and contextualization across Deutsche Telekom's European NatCos. In this role, you will lead end-to-end CVM and Contextual Campaigning projects, from identifying opportunities and defining MVPs to implementing solutions and developing long-term roadmaps. Your focus will be on building capabilities that strengthen customer loyalty, working closely with local CVM leads to ensure the successful deployment and performance tracking of CVM activities across our European markets.
• Additionally, you will support and coordinate central initiatives aimed at delivering scalable contextualization solutions across all NatCos. This includes collaborating with cross-functional teams, such as product development and central data units, to align priorities and drive execution. You will also be responsible for preparing management updates and fostering a strong CVM community by facilitating best practice sharing and knowledge exchange within the group.
• You develop business cases and business models for parts of the new and existing business and take over the assessment of the impact on the overall portfolio as well as decision-making.
• You carry out market and customer analyses to evaluate market potentials as well as trend analyses and prepare profitability analyses.
• You identify portfolio gaps, potentials and implementation measures and carry out risk and feasibility analyses in coordination with stakeholders involved.
• You advise the management on strategic issues relating to the product portfolio and manage strategically oriented projects.

Your Profile

You have a degree in business administration with focus on international management or a comparable qualification and a work experience of many years in the field of business development.

In addition, you are characterized by the following knowledge and skills:

• Operational experience in customer value / relationship management and leveraging data & analytics and AI for customer development in telecommunications.
• Experience or high interest in enabler & analytical tools (NBA and AI tools).
• Experience or high interest in ML modeling is advantageous.
• Previous working experience in telco and knowledge of DT Europe markets would be preferred.
• 3+ years of experience in project management (complex, dynamic and cross-functional environments involving multiple teams across geographics is advantageous).
• Knowledge in marketing & go-to-market / rollout-management.
• Strong analytical skills and experience using data to inform decisions.
• Entrepreneurial mindset, hands-on and getting-things-done attitude.
• Excellent presentation and communication skills in English, additional language from our European footprint is advantageous.
• Excellent knowledge of MS Office.

In case of equal qualification, disabled candidates will be considered preferentially.

About us

Deutsche Telekom AG

We feel as much at home in Bonn as we do in the 50 other countries around the globe where we provide our services. As one of the leading telecommunications providers in Europe, we also have a footprint in the markets in Asia and the United States. We're on our way to become one of the industry's top service companies and want you to help us to get there.