Customer Value Engineer (all genders)

Avoltra; München; Hybrid; EUR 70,000 - 110,000; Full time

Job summary

avoltra seeks a Customer Value Engineer to own end-to-end customer enablement, from proof of value to long-term partnerships. You’ll join customer jour fixes, translate feedback into integrations and analyses, and drive product improvements, acting as a bridge between customers and the engineering team.

As the first dedicated Customer Value role, you’ll monitor savings, advise on PPAs and hedging, and lead PoC/PoV efforts, with growth potential into a customer success or solutions engineering

Qualifications

• Experience in customer enablement or value realization.
• Ability to lead cross-functional projects with engineers and customers.
• Strong data-driven decision making in energy procurement.
• Fluent in German and English.

Responsibilities

• Run the customer rhythm. Join every customer jour fixe and own the agenda and follow-ups.
• Monitor the savings of flexibility projects and coordinate plant managers, energy buyers, IT and our team to close the gap.
• Advise on PPAs, battery storage, hedging strategies and procurement setups with customers, grounded in data and product insights.
• Build proofs of value by scoping and delivering PoCs and PoVs with prospects and customers.
• Grow accounts from the inside through upsell and cross-sell opportunities with founders and business cases.

Skills

Customer enablement

Project leadership

Energy procurement knowledge

Data integration

AI tooling

Tools

AI tooling

Job description

At avoltra, we help energy-intensive companies optimize their full energy lifecycle: from forecasting and procurement to flexibility monetization. We're building the agentic operating system for how large industrial players manage energy, already live across several TWh of industrial demand with customers such as Rehau, Fels-Werke, Brose, DPD and N-ERGIE.

Our product creates value when it's used well: when a flex project actually shifts load, when a hedging strategy actually gets executed, when a battery or PPA decision is made on numbers instead of gut feel. Today, our founders and product engineers close the gap between product and outcome by hand. We're looking for the person who owns it.

As our Customer Value Engineer #1, you own customer enablement end-to-end, from the first proof of value to a long-term partnership. You sit in customer jour fixes, turn what you hear into follow-ups, integrations, analyses and product improvements, and make sure every customer gets more out of avoltra every quarter. Part energy advisor, part engineer, part project lead, and always on the customer's side of the table.

Own the value our customers get

• Run the customer rhythm. Join every customer jour fixe alongside our product engineers, own the agenda and the follow-ups, and make sure nothing a customer raises gets lost, whether it's a support question, a feature request or a new problem we could solve.
• Make flex projects deliver. Monitor the savings of our flexibility projects, spot where results fall short of their potential, and coordinate plant managers, energy buyers, IT and our team to close the gap. You're the project lead who takes load off both us and our customers' internal champions.
• Advise on the big energy decisions. Evaluate PPAs, battery storage, hedging strategies and procurement setups together with customers, grounded in their data and our product rather than a slide deck.
• Build proofs of value. Scope and build PoCs and PoVs with prospects and customers that show what avoltra can do on their data, fast.
• Grow accounts from the inside. Turn what you learn into upsell and cross-sell opportunities (new sites, new modules, new use cases) and drive them together with the founders, business case included.

Build what's missing

• Own data integrations. Connect metering and market data (e.g. MaKo / Wattline), customers' energy management systems for flex, and workflows with their utilities, so onboarding never waits on engineering capacity.
• Ship targeted improvements and custom analyses. When a customer needs a BESS + PPA evaluation or a product adjustment to fit their setup, you build it with our product, our data stack and AI tools, and hand anything that should become core product to our engineers with a clear spec.
• Be the voice of the customer in product. Translate recurring friction and unmet needs into structured input for discovery and product objectives.
• Turn one-offs into systems. Every integration, analysis and onboarding you do by hand becomes a template, script or playbook the next one can reuse.

Learn faster than anywhere else

• Go deep on German industrial energy: procurement and hedging, PPAs, battery business cases, grid fees and flexibility markets, and how large plants actually make decisions.
• Work hands-on with energy data, optimization and AI tooling at the core of a product used by some of Germany's largest industrial energy consumers.
• See a company being built from the seat right between customers, founders and engineering.

Why this role is different

• You're the first person at avoltra dedicated to customer value; you define what this function looks like.
• You're measured on customer outcomes: realized savings, adoption, and accounts that grow.
• You work directly with the founders and the engineering team, with no layers in between.
• Direct access to decision makers at some of Germany's largest industrial energy consumers.
• Room to grow: the role can grow into leading a customer success or solutions engineering team as we scale.
• Competitive compensation and meaningful participation in the company's success.

You'll thrive here if

• You love solving real problems together with customers and want to spend most of your week with them, not alone in a codebase.
• You bring energy domain knowledge and enjoy the technical side: you can wrangle a load profile, write a query or script, and build something useful fast with AI tools.
• You have business acumen: you see where the money is for a customer and can explain it to a plant manager and a CFO alike.
• You're driven and have a can-do attitude; you close loops without waiting for a ticket.
• You think 80/20 and would rather ship a working solution today than a perfect one next quarter.
• You're near-native in German and fluent in English.

What you can expect from us

• Competitive Compensation Package: We value your skills and expertise; enjoy a salary that reflects your impact.
• Ownership & Growth from Day One: Take on responsibility from the start, tackle exciting challenges, and accelerate your career with a steep learning curve.
• Team Events & Culture: Join a vibrant team with fun social events, and a culture of open feedback and continuous learning.
• Your Ideal Work Setup: Choose the equipment and workspace that help you perform at your best.
• Flexible Working Hours & Locations: Work when and where you're most productive. We focus on outcomes, not office hours.

You feel you don't tick every box?
No worries. We know the "perfect" candidate rarely exists. What matters most is your drive to learn, grow, and make an impact.

About avoltra

We're building avoltra to be the operating system for industrial energy
helping Europe's industrial backbone buy energy smarter and monetize their flexibility.

We help energy-intensive companies optimize their full energy lifecycle: from forecasting to procurement to flexibility monetization; turning complexity into clarity.

Developed hand-in-hand with our customers and grounded in 300+ expert interviews, our platform is live in production with industrial customers representing several TWh of annual energy demand.

We're backed by €2.3M from tier-1 investors; funded to move and scale fast.

In the next few years, avoltra becomes the standard for how large industrial players manage energy: hundreds of sites, TWh of demand optimized through our platform every day, savings and emissions cuts you can measure. We're early enough that the people we hire now shape what that becomes.

More info needed? Check out our Website or Hiring Landing Page