Customer Support Specialist with Danish - Sofia, Bulgaria

Velenosi&Meredith; Hamburg; Vor Ort; EUR 30.000 - 38.000; Vollzeit

Zusammenfassung

A leading customer service provider is looking for a Customer Support Specialist fluent in Danish to join their team in Sofia, Bulgaria. In this role, you will assist customers with inquiries, document interactions, and ensure satisfaction. The company offers a generous Welcome Bonus of €5000, a full relocation package, and a supportive work environment. This is an on-site position with a dynamic, multicultural team.

Leistungen

5000 EUR Welcome Bonus

Full relocation package

Paid training

Modern office environment

Qualifikationen

• Speak Danish fluently (C2/native) and English (B2+).
• Strong dedication to customer satisfaction and support.

Aufgaben

• Assist customers via chat, email, or phone.
• Resolve inquiries related to products and accounts.
• Document customer interactions accurately.

Kenntnisse

Fluent in Danish

Strong English skills

Customer service

Jobbeschreibung

Overview

We're Hiring: Customer Support Specialist with Danish - Sofia, Bulgaria (on-site)

Do you speak Danish fluently and have strong English skills? Are you dedicated to helping users with their questions and providing high-quality support? Join our international team in Sofia, where you'll deliver outstanding customer service while growing your career in a dynamic, tech-driven environment.

Location: Sofia, Bulgaria (On-site)
EU Passport required
️ Languages: Danish (C2/native) + English (B2+)
Contract Type: Full-time
Schedule: Monday-Friday, 10:00-19:00
Welcome Bonus: 5000 EUR (paid upon joining)
️ Relocation support provided if you're moving from abroad

What You'll Be Doing

• Assist customers via chat, email, or phone in a helpful and friendly manner
• Resolve inquiries related to products, accounts, orders, or general support
• Document customer interactions accurately in internal systems
• Collaborate with other departments to find quick and effective solutions
• Ensure customer satisfaction through professional and timely responses

What We Offer

• 5000 EUR Welcome Bonus to kickstart your new journey in Bulgaria
• Full relocation package (travel + temporary accommodation)
• Paid training and structured onboarding process
• Multicultural, collaborative team in the heart of Sofia
• Modern office environment with supportive leadership
• Clear development paths for growth within customer experience and operations

Join a team that values your language skills, supports your career, and rewards your talent.

Apply now and take your next big step in Sofia!

Contact: [e-mail]