Customer Support Specialist (German speaking) - relocationto Greece

theHRchapter; Hannover; Hybrid; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading recruitment firm is seeking a motivated Customer Support Specialist to join their dynamic team in Athens, Greece. This role involves delivering high-quality customer service in German, providing relocation assistance, and enjoying a competitive salary with bonuses. The position offers a hybrid working environment along with various benefits like free language courses and ongoing support in settling into Athens.

Leistungen

13th and 14th-month salary payments

Free online Greek language courses

Relocation support: complimentary flight and initial hotel stay

Ongoing assistance with housing

Qualifikationen

• Experience in customer support or a similar role.
• Fluent German and English proficiency (B2 to C1 level).
• Strong problem-solving abilities and attention to detail.

Aufgaben

• Provide exceptional customer service and support in German.
• Respond to customer inquiries via phone, email, and chat.
• Collaborate with the team to improve service quality and processes.

Kenntnisse

Fluent in German

Customer support experience

Excellent communication skills

Problem-solving abilities

Jobbeschreibung

We are seeking a motivated and customer-focused Customer Support Specialist to join a dynamic team in Athens, Greece .

This position offers the chance to work in a fast-paced environment while enjoying life in a bustling, historic city. Comprehensive relocation assistance is provided, including a free flight ticket, temporary hotel accommodation, and support from a local real estate agency to help you settle in.

Salary : €1300–€1400 per month, plus a performance bonus of up to €300

Type : Hybrid (Work from home and onsite)

Key Responsibilities :

• Provide exceptional customer service and supportin German.
• Respond to customer inquiries via phone, email, and chat.
• Resolve issues promptly and effectively.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with the team to improve service quality and processes.

What We’re Looking For :

• Fluent German and English proficiency (B2 to C1 level).
• Experience in customer support or a similar role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Willingness to relocate to Greece and work in a hybrid environment.

Perks and Benefits :

• Competitive monthly salary with additional performance-based bonuses.
• 13th and 14th-month salary payments.
• Free online Greek language courses.
• Relocation support : complimentary flight and initial hotel stay.
• Ongoing assistance with housing and settling into Athens.

If you’re passionate about customer service and excited to relocate to Athens, apply now to start your journey.

Our Core values at TheHRchapter

• Transparency : We believe in transparent and smooth recruitment processes. You will get feedback from us.
• Candidate experience : Perfect blend between automated and humanized recruitment processes. Don't hesitate to ask us for feedback, anytime.
• Talented pool : We bring highly-skilled motivated candidates to our clients. Our candidates match their company values and management style.
• Diversity and inclusion : There is no place for discrimination and intolerance. We care about diversity awareness and respect for any differences.

Customer Support Specialist German • Hanover, Lower Saxony, Germany