Customer Support Specialist - German - Remote in Greece

Dila Recruitment; Düsseldorf; Remote; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

Dila Recruitment is seeking a Customer Support representative to join our team in Greece. This full-time position involves assisting customers with product inquiries, troubleshooting issues, and ensuring customer satisfaction. We offer competitive salaries, relocation support, and professional growth opportunities in a vibrant work environment.

Leistungen

Relocation support: Flights, accommodation & housing assistance

Competitive monthly salary + 2 extra salaries per year

Health care benefits and numerous other discounts

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

State-of-the-art premises and relaxing break areas

Qualifikationen

• Proficient in German and English.
• Experience in customer support or technical support roles appreciated.

Aufgaben

• Handle incoming calls, messages, and emails from customers.
• Provide information and assistance on various products.
• Troubleshoot technical issues and process warranty claims.

Kenntnisse

Excellent writing and verbal communication

Attention to detail

Technical troubleshooting

Problem-solving

Jobbeschreibung

Social network you want to login/join with:

col-narrow-left

Client:

Dila Recruitment

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

f45c2a094778

Job Views:

Posted:

Expiry Date:

27.08.2025

col-wide

Job Description:

Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position: Customer Support

Location: Greece

Employment type: Full-time

What You Will Be Doing:

• Handling incoming phone calls, messages, and emails from customers.
• Providing information and assistance on products, including vacuum cleaners, air purifiers, hair care tools, and more.
• Troubleshooting technical issues and offering solutions to customer inquiries.
• Processing warranty claims, repairs, and replacements.
• Offering product recommendations based on customer needs and preferences.
• Maintaining high customer satisfaction through professional and courteous communication.

Job Requirements:

• Excellent writing and verbal communication skills in German and English.
• Strong attention to detail.
• Good technical troubleshooting and problem-solving skills.
• Ability to handle unexpected changes and customer concerns with professionalism.
• Experience in customer support or technical support roles will be appreciated.

What We Offer:

• Relocation support: Flights, accommodation & housing assistance—all at no cost to you
• Competitive monthly salary + 2 extra salaries per year.
• Health care benefits and numerous other discounts.
• Full training by certified instructors on products and customer service techniques.
• Professional growth and development opportunities.
• Special events, community involvement, and social responsibility initiatives.
• Free online Greek language courses.
• State-of-the-art premises, providing a great working environment with relaxing break areas.