Customer Support Specialist

Ladgov Corporation; Bayern; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A corporate entity in Bayern is seeking a dependable and customer-focused specialist to provide support for Army Community Service at Tower Barracks in Germany. Responsibilities include front desk support, managing Lending Closet operations, and assisting military families during relocation. Ideal candidates should have experience in customer service and be authorized to work in Germany. This position requires lifting up to 60 lbs and a background check.

Qualifikationen

• 1+ year experience in customer service or military family support.
• Authorized to work in Germany; CAC-eligible with approved background check.

Aufgaben

• Serve as front desk point of contact for ACS clients.
• Manage Lending Closet item issuance, return, inspection, and inventory.
• Maintain accurate records in the ACS Staff database.

Kenntnisse

Customer service experience

Ability to lift 60 lbs

Jobbeschreibung

Position Overview

Ladgov Corporation is seeking a dependable and customer-focused specialist to support Army Community Service (ACS) at Tower Barracks. This role provides front desk support, information and referral services, and manages Lending Closet operations to assist Soldiers and their Families during relocation.

Schedule: Monday–Friday, 0730–1600 (excluding U.S. federal holidays)

Location: Tower Barracks, Grafenwoehr, Germany

Responsibilities

• Serve as front desk point of contact for ACS clients
• Provide accurate referrals and connect clients with appropriate ACS staff
• Manage Lending Closet item issuance, return, inspection, and inventory
• Support PCS/ETS in- and out-processing
• Maintain accurate records in the ACS Staff database
• Prepare welcome packets and update outreach materials
• Confirm class/event attendance and notify clients of schedule changes

Qualifications

• 1+ year experience in customer service or military family support
• Ability to lift up to 60 lbs
• Authorized to work in Germany; CAC-eligible with approved background check