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Ein etabliertes Unternehmen sucht einen Customer Support Engineer, der für die Installation, Wartung und Optimierung von hochmodernen technischen Systemen verantwortlich ist. In dieser Rolle arbeiten Sie eng mit Kunden zusammen, um technische Probleme zu analysieren und Lösungen zu finden. Sie werden Teil eines dynamischen Teams, das in einem kreativen Umfeld arbeitet, wo Ihre Ideen und Ansätze geschätzt werden. Wenn Sie eine Leidenschaft für Technik haben und in einem herausfordernden, kundenorientierten Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.
The role of Customer Support Engineer is located fully onsite in Reutlingen, Germany. This position requires working in flexible shifts, including weekends and extended hours. If you do not live in the vicinity, you are expected to relocate to Reutlingen.
Does this fit with what you are looking for? And are you :
If so, then the job as Customer Support Engineer within ASML’s Business Line ‘Mature Products and Services’ may be right for you!
Role and responsibilities
As Customer Support Engineer, you are responsible for the installation, qualification, reparation, and maintenance of the ASML systems at our customer site. To be precise, you will :
Education and experience
We're looking for candidates with at least a finished bachelor's degree in a technical field like: (Applied) Physics, Mechatronics, Electronics, or comparable (Staatlich gepruefter Techniker). Besides the educational background, we expect you to have :
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, you’ll need the following skills:
Other information
It is obligatory that you have a valid driver’s license. In case customer demand is changing, you may be requested to change to travelling engineer, which will require 60% of time traveling across EU to conduct the work at the customer.
This shift consists of a rolling week of 8 days, built up the following way:
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.