Customer Support Agent

Elevare; Berlin; Remote; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

Elevare is seeking Customer Service Advisors to provide outstanding support to customers, ensuring timely resolutions and building lasting relationships. This full-time position offers the opportunity to work from home in Portugal with attractive salary packages and performance bonuses. Candidates fluent in French, German, Danish, or Dutch are encouraged to apply.

Leistungen

Health Coverage and Private Health Care

Attractive Salary Package with Performance Bonus

Relocation Support Package for Candidates Outside Portugal

Qualifikationen

• Fluent in one of the specified languages.
• Self-sufficient and confident in troubleshooting.

Aufgaben

• Provide support to customers via phone and email.
• Ensure timely resolution of customer queries.
• Create an amazing customer experience.

Kenntnisse

Fluency in French

Fluency in German

Fluency in Danish

Fluency in Dutch

Troubleshooting Connectivity Systems

Ausbildung

EU Citizenship / Residence card / Manifest of interest

Jobbeschreibung

Were looking for Customer Service Advisors to join our clients team in the beautiful Portugal!

What youll do :

• Provide the highest level of support to our customers via phone and email on a range of issues;
• Give accurate valid and complete information by using the right procedures;
• Be the owner of the customer query and ensuring a timely resolution and response;
• Build meaningful relationship answering customers questions in a courteous friendly and professional manner;
• Meet and exceed our customer service quality goals compliance regulations and productivity targets;
• Create amazing customer experience that people value and we are proud of;
• Be responsible to follow the direction of management and provide feedback

Whats the offer :

• Work from home in Portugal
• Health Coverage and Private Health Care.
• Attractive Salary package with performance bonus.
• Relocation support package for candidates outside Portugal.

What were looking for :

• Fluent in French German Danish or Dutch
• Ability to resolve customer concerns and create a seamless customer experience.
• Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity Systems & Devices.
• Ability to walk customers through complex procedures from start to finish.
• EU Citizenship / Residence card / Manifest of interest

Dont miss this incredible opportunity! Apply now!

Key Skills

Employment Type : Full Time

Experience : years

Vacancy : 1