Customer Success Data Manager - (m/w/d) - part-time

ISS | Institutional Shareholder Services; München; Vor Ort; EUR 30.000 - 45.000; Teilzeit

Zusammenfassung

A leading German fund data supplier seeks a part-time Customer Success Data Manager near Munich. The role involves assisting clients with fund data transmission and maintaining investment documents. Ideal candidates are communicative team players with a background in customer service and proficiency in both German and English.

Leistungen

Dynamic and motivated team

Open corporate culture

Secure and long-term position

Qualifikationen

• Experience in customer service / after sales.
• Proficiency in German and English, both spoken and written.
• Enjoys building and maintaining long-term customer relationships.

Aufgaben

• Assist clients in transmitting fund data to ISS FWW.
• Coordinate and oversee the maintenance of data and documents related to investment funds.

Kenntnisse

Customer-oriented thinking

Communication

Problem-solving

Teamwork

Logical thinking

Self-motivation

Technical understanding

Ausbildung

Experience/training in the finance sector

Jobbeschreibung

Let’s be #BrilliantTogether

About ISS FWW

ISS FWW is the leading German fund data supplier and has been part of the ISS STOXX since 2019.

With data from the FWW fund database, FWW supports fund advisors and investors in making informed investment decisions.

Position: Customer Success Data Manager (Part-Time)

Location: Haar near Munich

You will assist our clients in transmitting fund data from the fund company to ISS FWW in regulated formats, requiring written and telephone communication. You will also coordinate and oversee the maintenance of data and documents related to investment funds.

Candidate Profile

• Precise, independent, and reliable working style with high-quality standards
• Team player, open and communicative
• Enjoys exchanging ideas with customers
• Logical, customer-oriented, and solution-oriented thinking
• Basic technical understanding
• Experience in customer service / after sales
• Interest in building and maintaining long-term customer relationships
• Quick comprehension and high self-motivation
• Proficiency in German and English, both spoken and written
• Ideally, experience/training in the finance sector

What We Offer

• A young, dynamic, and motivated team
• A professional and exciting work environment with an open corporate culture
• A secure, responsible, and long-term position

Our Culture and About ISS STOXX

We are dedicated to hiring talented people and supporting their career, health, financial, and personal well-being. We foster diversity and inclusion, working every day to ensure a diverse, equitable, and inclusive workplace.

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market, offering benchmark and custom indices globally. With over 3,400 professionals in 33 locations, we serve around 6,400 clients, including institutional investors and ESG-focused companies.