Customer Service Representative (m/f/d)

Europcell; Hanau; Vor Ort; EUR 35.000 - 55.000; Vollzeit

Zusammenfassung

A leading company in the logistics sector seeks a dedicated professional for processing worldwide commercial transactions. The role involves managing orders, liaising with customers and suppliers, and supporting the sales department. The ideal candidate has a strong commercial background, proficiency in multiple languages, and a service-oriented mindset. The position offers a range of perks including a gym, job bike for private use, and opportunities for personal development.

Leistungen

Free sports programmes

Job bike for private use

Home office option

Employee discounts

Notebook and company mobile phone

Detailed induction training

30 days annual leave

Modern city centre office

Permanent employment

Qualifikationen

• Completed a commercial apprenticeship or comparable university degree.
• Professional experience in import or export business.
• Good command of Spanish and English, ideally German.

Aufgaben

• Process worldwide commercial transactions independently.
• Handle order processing, including purchase orders and customs documents.
• Act as a direct contact for domestic and international business partners.

Kenntnisse

Analytical thinking

Service orientation

Teamwork

Flexibility

Ausbildung

Commercial apprenticeship in freight forwarding or foreign trade

Comparable university degree

Jobbeschreibung

Your mission

• Independent, structured processing of worldwide commercial transactions
• Order processing including the preparation of purchase orders, order confirmations, customs clearance documents, shipping documents and invoices
• You are the direct contact person for our domestic and foreign business partners
• You are in daily intensive contact with customers, suppliers, agents and your contact person in the sales department
• You support the sales department in the processing and initiation of purchase and sales transactions

Your profile

• You have completed a commercial apprenticeship - preferably in a freight forwarding company or in foreign trade - or a comparable university degree
• Professional experience in the import or export business
• Good command of Spanish and English (at least B level) in spoken and written form – ideally also German
• Service-oriented way of working
• A quick perception, analytical thinking as well as a structured and precise way of working
• Enjoy a new challenge and the daily cooperation with customers, suppliers, agents, etc.
• Ability to work in a team and flexible

Why us?

• Free sports programmes, such as our own first-class gym and Pilates classes
• Job bike also for private use
• Home office option, employee discounts, notebook and company mobile phone
• An open "you culture" and short decision-making processes
• Regular employee events and functions
• Detailed induction training and professional and personal development programmes
• Varied tasks and room for your own ideas
• 30 days annual leave
• Modern city centre office with company car park
• Permanent employment in a growing medium-sized company with an extremely international focus