Customer Service MRT Event Manager / Mobile Repair Team / Aviation (all genders)

JR Germany; Ludwigsfelde; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

Ein führendes Unternehmen im Luftfahrtbereich sucht einen Customer Service MRT Event Manager für Ludwigsfelde. Diese Position umfasst die Bereitstellung von Wartungsdienstleistungen, Kundenmanagement und die Verwaltung komplexer Projekte. Das Unternehmen bietet umfassende Entwicklungsprogramme und fördert aktiv Frauen in qualifizierten Berufen.

Leistungen

Work-Life-Balance-Maßnahmen

Betriebliche Altersvorsorge

Gesundheits- und Fitnessprogramme

Qualifikationen

• Erfolgreicher Abschluss in Betriebswirtschaft, Logistik oder Ingenieurwesen.
• Erfahrung im Kundenmanagement und Projektkoordination.
• Grundkenntnisse über Flugzeugmotoren von Vorteil.

Aufgaben

• Bereitstellung von Wartungsdiensten für Kunden in Europa, dem Nahen Osten und Afrika.
• Kunden- und Lösungspartner-Management.
• Berichterstattung und Abstimmung mit Lieferanten.

Kenntnisse

Kundenorientierung

Projektmanagement

Fließend in Englisch

MS Office Kenntnisse

Ausbildung

Abschluss in Betriebswirtschaft oder Ingenieurwesen

Tools

SAP

Jobbeschreibung

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Customer Service MRT Event Manager / Mobile Repair Team / Aviation (all genders), ludwigsfelde

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EU work permit required:

Yes

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Job Views:

2

Posted:

26.06.2025

Expiry Date:

10.08.2025

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Job Description:

Pratt & Whitney Canada Customer Service Center Europe GmbH (CSC) is an aerospace Joint Venture Company between Pratt & Whitney Canada (P&WC) and MTU Maintenance Berlin-Brandenburg GmbH (MTU). We provide overhaul and repair services, customer support, and spare engine sales to operators of P&WC products within Europe, Africa, and the Middle East. We add value by leveraging the services and relationships of both partners to deliver integrated solutions that delight our customers. We are looking for a

Customer Service MRT Event Manager / Mobile Repair Team / Aviation (all genders)

Code – CSC / Operations

• Provision of Pratt & Whitney Canada (P&WC) on-site maintenance services to customers in Europe, Middle East, and Africa, including coordination of operational and commercial aspects with stakeholders
• Customer experience and relationship management
• Reporting and reconciliation with suppliers, ensuring payment alignment, managing incoming invoices, and ensuring invoicing accuracy and margin checks
• Customer-focused project management
• Readiness for on-call services
• Successful degree in business administration, logistics/supply chain, engineering, or equivalent work experience
• Customer and solutions-oriented mindset
• Ability to handle complex situations
• Basic knowledge of aircraft engines or the aviation industry is a plus
• Proactive, customer-oriented approach, comfortable working in a dynamic, international environment, and able to work in virtual global teams
• Structured approach to tasks and good prioritization skills
• Fluency in English
• Proficiency in MS Office (Word, Excel, Access, PowerPoint); SAP knowledge is advantageous

We invest in the professional and personal development of our employees through tailored training programs. You will work closely with various departments, gaining deep insights into our business.

Our benefits include work-life balance measures, personal retirement plans, health and fitness programs, and more. We especially welcome applications from women with qualified education, as they are important to us!