Customer Service Manager Food Ingredients / Nutraceuticals m/f/d

geiger-foodingredients; Langen; Vor Ort; EUR 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Stable international company

Small European team

Direct impact on customer satisfaction

Zusammenfassung

Geiger FoodIngredients in Langen, Germany, is seeking a Customer Service Manager to lead daily order processing, quotations, and customer relationships across Europe.

You will coordinate logistics with warehouses and forwarders, manage invoices and documentation, and support the sales team to ensure top customer satisfaction in a dynamic, international environment.

Qualifikationen

• Commercial background (Kaufmännische Ausbildung or similar).
• Fluent in German and English.
• Strong MS Office skills; ERP experience is an advantage (training provided).
• Detail-oriented, structured, and reliable.
• Strong communication skills, confident on the phone.
• Team-oriented and solution-driven.
• Experience in logistics or supply chain is a plus.

Aufgaben

• Act as the primary contact for customers and suppliers.
• Prepare quotations and manage customer orders, forecasts, and contracts.
• Coordinate logistics with warehouses and freight forwarders.
• Process invoices, credit notes, and supplier documentation.
• Ensure accurate documentation and archiving.
• Support the sales team with customer activities and events when required.

Kenntnisse

MS Office

ERP experience

German & English fluency

Communication skills

Teamwork

Ausbildung

Commercial background

Tools

ERP systems

Jobbeschreibung

Customer Service Manager (m/f/d)

Location: Langen, Germany
Industry: Food Ingredients / Nutraceuticals
Employment Type: Full-time

About the Company

• Our client is an established international supplier of specialty ingredients for the food, nutraceutical, and health industries.
• The European team in Langen supports customers, suppliers, and partners across the region with high‑quality service, reliable operations, and strong commercial collaboration.
• To strengthen the local organization, we are looking for a Customer Service Manager who will play a key role in ensuring smooth daily operations and excellent customer experience.

Aufgaben

• Act as the primary contact for customers and suppliers
• Prepare quotations and manage customer orders, forecasts, and contracts
• Coordinate logistics with warehouses and freight forwarders
• Process invoices, credit notes, and supplier documentation
• Ensure accurate documentation and archiving
• Support the sales team with customer activities and events when required

Qualifikation

• Commercial background (Kaufmännische Ausbildung or similar)
• Strong MS Office skills; ERP experience is an advantage (training provided)
• Fluent in German and English
• Detail‑oriented, structured, and reliable
• Strong communication skills, confident on the phone
• Team‑oriented and solution‑driven
• Experience in logistics or supply chain is a plus

Benefits

What You Can Expect

• A role within a stable, international ingredients company
• Close collaboration with a small, supportive European team
• A dynamic environment with direct impact on customer satisfaction and operations