Customer Service & Logistics Specialist (m/w/d)

KURO Kunststoffe GmbH; Deutschland; Híbrido; EUR 33.000 - 50.000; Tempo integral

Benefícios oferecidos por esta vaga

30 days holiday

Pension funds

Vacation pay and Christmas bonus

Modern workplaces

Work life Balance

Education and training program

Leasing of a company bicycle

Company festivals / Company outings

Resumo da vaga

KURO Kunststoffe GmbH is seeking a Customer Service & Logistics Specialist (m/w/d) to join our team in Germany. This full-time role covers order processing, shipping, and end-to-end logistics, coordinating domestic and international shipments and handling related documents.

You will maintain accurate ERP and MS Office data, communicate with customers and service providers, and ensure on-time delivery. A vocational business qualification and strong customer service mindset are required, with

Qualificações

• Completed vocational training in business or a comparable qualification.
• Experience in customer service, order processing, shipping, or logistics preferred.
• Strong customer orientation with a structured, independent work style.
• Proficiency in ERP systems and MS Office; German fluency and English desirable.

Responsabilidades

• Assisting our customers with all matters related to orders, deliveries, and shipping
• End-to-end order processing—from order entry to invoicing
• Coordinating delivery and shipping dates and ensuring on-time delivery
• Scheduling and organizing domestic and international shipments by land, sea, and air
• Preparing and reviewing shipping, export, and customs documents
• Determining and calculating freight costs, as well as organizing the required cargo space
• Communication with customers, freight forwarders, logistics service providers, and customs authorities
• Solution-oriented resolution of discrepancies in the order and delivery process
• Close collaboration with internal departments including Sales, Production, Warehousing, and Procurement
• Maintenance of order- and shipping-related data in the ERP system (MS-BC)

Conhecimentos

Customer service

Order processing

Shipping

Logistics

ERP systems

MS Office

German fluency

English desirable

Formação

Vocational training in business

Ferramentas

MS-BC

MS Office

Descrição da vaga

Customer Service & Logistics Specialist (m/w/d)

Fulltime

Order Processing, Shipping, and Logistics

30-40 hours per week

We’re looking for you to join our team!

Do you enjoy direct customer contact, stay organized when processing orders, and ensure that deliveries arrive reliably at the right time and place? Then you’ve come to the right place.

As a Customer Service & Logistics Specialist (m/f/d), you’ll support our customers throughout the entire order, production, and delivery process. In this role, you’ll manage our orders, coordinate domestic and international shipments, prepare the necessary shipping and export documents, and work closely with our internal departments as well as external service providers.

Assisting our customers with all matters related to orders, deliveries, and shipping

End-to-end order processing—from order entry to invoicing

Coordinating delivery and shipping dates and ensuring on-time delivery

Scheduling and organizing domestic and international shipments by land, sea, and air

Preparing and reviewing shipping, export, and customs documents

Determining and calculating freight costs, as well as organizing the required cargo space

Communication with customers, freight forwarders, logistics service providers, and customs authorities

Solution-oriented resolution of discrepancies in the order and delivery process

Close collaboration with internal departments including Sales, Production, Warehousing, and Procurement

Maintenance of order- and shipping-related data in the ERP system (MS-BC)

Your profile:

Successfully completed vocational training in business or a comparable qualification

Ideally, professional experience in customer service, order processing, shipping, or logistics

Strong customer and service orientation

A structured, independent, and reliable work style

Strong communication skills, the ability to work well in a team, and organizational skills

Proficiency in ERP systems and MS Office

Fluency in spoken and written German; good English skills are desirable

What we can offer you:

A varied and responsible role in a motivated team

Work in a modern, fully digitized environment

Short lines of communication and close cross-functional collaboration

Flat hierarchies and quick decision-making processes

Work-from-home options

A secure job in a growing company

Opportunities for initiative and personal development

Why KURO?

We are a team that grows dynamically every day, takes on responsibility together, and is constantly working to improve—for our customers, our environment, and our future.

KURO benefits:

30 days holiday Hansefit Pension funds Vacation pay and Christmas bonus Modern workplaces Work life Balance Modern/dynamic working culture Education and training program Leasing of a company bicycle Excellent working atmosphere Kaffee, Wasser und Obst Company festivals / Company outings

Get to know the department:

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