Customer Service Employee - Dutch Speaker

VOCO GmbH; Cuxhaven; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Comprehensive training

Long-term development opportunities

Modern family-friendly environment

Flexible hours

Performance-based benefits

Holiday bonuses

Childcare support

Job summary

VOCO GmbH, a leading dental materials manufacturer, seeks a Customer Service Employee fluent in Dutch to join our sales team in Cuxhaven. The role offers full-time or part-time options with flexible hours and remote work possibilities.

You will advise customers by phone, drive product sales with needs analysis, provide hotline support, and coordinate with field service. Strong Dutch and German, excellent communication, and a structured, independent work style are essential.

Qualifications

• Completed vocational training.
• Fluent in Dutch and good German.
• Strong communication with a service orientation.
• Passion for telephone customer service.
• Independent and structured working style.

Responsibilities

• Provide customer advice via phone.
• Conduct needs-based product sales.
• Offer hotline support.
• Coordinate with the field service team.
• Maintain data in the IT system.

Skills

Dutch language

German language

Communication skills

Customer service focus

Independent working style

Education

Completed vocational training

Job description

We are a leading manufacturer of medical products for the dental industry, known as Dentalists—specialists in high-quality dental materials. As an independent, family-owned company, we stand for creativity, innovation, and growth, driven by the expertise and passion of our employees. Our intensive research enables us to develop materials that set standards worldwide. Dental practices and dental laboratories both domestically and internationally trust the quality of our broad product range. We are seeking a Customer Service Employee fluent in Dutch to join our sales team in Cuxhaven, either full-time or part-time, with flexible working options including remote work.

Responsibilities

• Customer advice via phone
• Product sales with needs analysis
• Hotline support
• Collaboration with the field service team
• Data management in our IT system

Qualifications

• Completed vocational training
• Fluent in Dutch and good German skills
• Strong communication skills with a focus on service and customer orientation
• Passion for telephone customer service
• Independent and structured working style

Benefits

• Comprehensive training
• Long‑term development opportunities
• Modern family‑friendly environment
• Flexible hours
• Performance‑based benefits
• Holiday bonuses
• Childcare support