Customer service agent (m/f/x) France

Horze; Fulda; Hybrid; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading equestrian company in Hessen, Fulda is seeking a customer service professional to handle orders and client support. Candidates should have strong communication skills and experience in customer service. This role offers a supportive workplace with calls for personal responsibility and opportunities for professional development. Remote work options available.

Leistungen

Performance-related compensation

Job bike

Company pension plan

Further training opportunities

Employee discounts

Qualifikationen

• Initial professional experience in customer service.
• Exemplary customer orientation and service mentality.
• High level of commitment and reliability.

Aufgaben

• Process orders autonomously.
• Handle orders in the ERP system.
• Provide client support via email, phone, and chat.

Kenntnisse

Customer orientation

Strong communication skills

Responsibility

ERP system handling

Written and spoken French

Good English skills

Jobbeschreibung

Your mission

• Autonomous operational processing of orders
• Order handling in the ERP system
• Provide client support via email, telephone and chat
• Acquiring new customers
• Creation and follow-up of quotations
• System and data maintenance

Your profile

• You have gained initial professional experience in the field of customer service
• Your customer orientation and service mentality are exemplary
• You are characterized by strong communication skills and a high level of commitment
• You are reliable and show a sense of responsibility
• An experienced handling of an ERP is desirable
• Very good written and spoken French and good English skills, further language skills are welcome but not mandatory
• First experience in equestrian sports is a plus

What we offer

• A fair, social and friendly workplace with performance-related compensation
• A state-of-the-art working environment in an appreciative corporate culture with numerous opportunities for professional and personal development
• Exciting, international projects with plenty of room to maneuver and personal responsibility
• An open communication culture with flat hierarchies
• A motivated and committed team that enjoys working in a dynamic and positive environment
• In addition, numerous benefits such as:
  • Rewarding discounts for employees
  • A job bike supported by the company
  • Company pension plan
  • Further training opportunities
  • Up to 100% remote possible
  • Free parking spaces (if working onsite)
  • Weekly breakfast, fruit and candy deliveries on Wednesdays, plus free hot and cold drinks every day (if working onsite)