Customer Service Agent (German & English) in Sofia, Bulgaria

Velenosi&Meredith; Stuttgart; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

An international digital entertainment company is seeking a Customer Service Agent fluent in German and English to join their team in Sofia, Bulgaria. This role includes handling non-voice support via chat and email, working flexible shifts, and offers a competitive salary package with bonuses. Ideal candidates should be customer-focused and tech-savvy.

Leistungen

Competitive salary package with bonuses

Paid training and nesting

Health insurance

Qualifikationen

• Fluent in German (C2 / native level).
• Proficient in English (B2+).
• Experience in customer service is a plus.

Aufgaben

• Handle non-voice customer support via chat and email.
• Assist users with their inquiries and issues.
• Work flexible shifts including morning, late, or night.

Kenntnisse

Fluent German

Fluent English

Customer support skills

Jobbeschreibung

Overview

Hiring: Customer Service Agent (German & English) - Sofia, Bulgaria

Join a top international team supporting a leading digital entertainment platform!

Responsibilities

We are looking for fluent German speakers to handle non-voice customer support (chat & email) in Sofia.

Location

Location: On-site in Sofia, Bulgaria

Languages

German (C2 / native) + English (B2+)

Shifts

Morning, Late, or Night (transport & bonuses for late hours)

Type

Full-time (Part-time options available)

What’s in it for you

• Competitive salary package with attractive bonuses
• Paid training + 1 week of nesting
• 14 salaries / year + health insurance
• Work with a multicultural, fast-growing team

Perfect for tech-savvy, customer-focused professionals ready to grow their career!

Apply now and make an impact in the world of online entertainment!

Contact

Contact: [e-mail]